AutoNation Chrysler Dodge Jeep Ram and FIAT Johnson City
The Used Vehicle Manager leads the Used Vehicle Department for the store including management of inventory, pricing, merchandising, and reconditioning process in partnership with the Service team. This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Associates for the store and driving a high-level of performance among the sales team to increase trade appraisals, achieve targeted used vehicle unit sales and profit margins while delighting every Customer along the way.
Who Would I Interact With?
This position interacts daily with Customers, Store Management, Sales Associates, Service Advisors, Technicians, Financial Services Manager and support staff, just to name a few.
What are the day-to-day responsibilities?
Leading yourself and the sales team in a way that supports AutoNation's Vision and Mission
Ensuring effective inventory mix and pricing to market. Move inventory among AutoNation stores as needed to maximize retail opportunities
Driving effective merchandising of vehicles including all AutoNation point-of-purchase materials
Partnering with Service Department to manage reconditioning of used vehicles
Setting a clear vision and goals for the sales team to achieve targeted performance in used vehicle sales and profit
Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
Driving the business through a high-level of involvement in the day-to-day operations
Appraising vehicles for trade
Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones
Managing controllable expense elements for the Used Vehicle Department
Analyzing the business to determine shortfalls and developing action plans to improve performance
Partnering with the Market Used Vehicle Director to optimize inventory and retail opportunities
How will I know if I am successful?
The performance of a Used Vehicle Manager is measured by achieving:
Targeted unit sales and gross profit
Targeted speed to market
Targeted trade appraisals and retention
Targeted Associate retention
Targeted Customer Satisfaction Index
What are the requirements for this job?
High School diploma or equivalent
Sales Management experience with proven success in used vehicles
Proven leadership ability to mentor and train others
Ability to set and achieve targeted goals
Ability to drive an exceptional Customer experience
Demonstrated communication and interpersonal skills
Organization and follow-up skills
Experience and desire to work with technology
Valid in-state driver's license and have and maintain an acceptable, safe driving record
What are the opportunities for career growth?
Our Used Vehicle Managers have a few options for career growth and development after success in this role. Opportunities may include:
General Sales Manager
AutoNation is an equal opportunity employer and a drug-free workplace.