Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

(Usa-Ca-Mountain View) Operations Program Manager, People Operations

Expired Job

Google Inc. Mountain View , CA 94035

Posted 4 months ago

The Google People Services, Operations function is the services and program management group within People Operations that makes HR stuff easy and intuitive for Googlers. Our global team optimizes people processes, from problem definition to execution. We partner with teams across People Operations and in engineering to bring innovation and technology to the way we attract, retain and grow Googlers worldwide. We focus on providing an amazing experience to past, present and future Googlers, and work in Googles fast-paced environment to deliver 100+ operational services, manage the contingent workforce and implement HR programs across 70+ countries. Regardless of location or level of experience, members of the Operations team have the opportunity to create, develop and implement some of the most complex global operations around the world.

Great just isn't good enough for our People Operations team (you probably know us better as "Human Resources"). Made up of equal parts HR professionals, former consultants and analysts, we're the champions of Google's colorful culture. In People Ops, we "find them, grow them, and keep them" - we bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next great Googler, refining our core programs, developing talent or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field.


Responsibilities

  • Become a subject matter expert in various HR processes with a focus on benefits, Refine processes and drive improvements by using data to identify trends and make informed decisions.

  • Collaborate with cross-functional teams, vendors, and key stakeholders to develop seamless operational processes to support existing policies.

  • Identify opportunities to simplify and resolve complex challenges within People Operations. Measure impact across a diverse set of programs and processes.

  • Understand what is really important to our stakeholders and determine the best way to communicate it.

Qualifications


Minimum qualifications:

  • BA/BS degree in Human Resources (HR) or related area, or equivalent practical experience.
  • 6 years of experience working in a People Operations or HR capacity.
  • 2 years experience working in project or program management roles.

Preferred qualifications:

  • Experience working in employee benefits administration.

  • Ability to work cross-functionally to improve processes and strategies.

  • Ability to engage with senior level leadership, influence and facilitate discussions about complex topics.

  • Effective communication and interpersonal skills.

At Google, we dont just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Relationship Manager Mountain View Main Financial Center Mountain View CA (Bilingual Spanish Spekaer Preferred)

Bank Of America Corporation

Posted 7 days ago

VIEW JOBS 9/18/2018 12:00:00 AM 2018-12-17T00:00 Job Description: At Bank of America, we're guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference where it counts by joining our Financial Center team at Bank of America. We're looking for relationship managers (RMs) – those with a passion for helping people and the drive to build relationships to make clients' financial lives better. That means understanding clients' financial needs, offering appropriate solutions and connecting clients with specialists. As part of the Bank of America team, RMs have access to industry leading products and services and a team of dedicated product specialists – all designed to meet the unique life priorities of our clients. RMs benefit from personal coaching, clearly defined career paths, robust training programs and ongoing development opportunities. Relationship managers work in financial centers and partner closely with the financial center manager to ensure all responsibilities are completed with high quality and that we deliver exceptional client care. We'll help you * Get training and one-on-one career coaching from managers who are invested in your success. You'll take part in additional training and development through our Academy for Consumer and Small Business to develop in your role. * Grow your business knowledge and network by using a defined consultative questioning approach with clients to systematically identify client needs and appropriate solutions, as well as partnering with experts. * Confidently build relationships with clients. Gain in-depth knowledge of clients' financial life priorities and connect them to our solutions that meet their financial goals. * Provide clients with a personalized rewarding experience by executing a variety of defined client engagement strategies through relationship calling, in-person conversations and referrals to specialists. * Continuously learn by using resources and technologies to optimize the client experience. As a relationship manager, you can look forward to * Managing a portfolio of clients by providing exceptional client care with industry leading products, services and education. * Unlimited potential for financial growth. * Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes. * Opportunities to connect with experts including small business consultants, mortgage lenders and investment advisors. * A world-class suite of employee benefits. You're a person who (required skills) * Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. * Collaborates effectively to get things done, building and nurturing strong relationships. * Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. * Is comfortable in your ability to identify solutions for new and existing clients based on their needs. * Is comfortable in your ability to actively contact clients by phone. * Communicates effectively and confidently, and is comfortable engaging all clients * Has the ability to learn and adapt to new information and technology platforms. * Applies strong critical thinking and problem-solving skills to meet clients' needs. * Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. * Efficiently manages your time and capacity. * Can be flexible to work weekends and/or extended hours as needed. * Is a commissioned notary or can successfully obtain a notary commission in the state you work within four months of start date in role (eight months for employees with a work location of CA, NY or PA). You'll be better prepared if you have (desired skills) * Experience assessing client needs, identifying/recommending solutions, and building/managing client relationships. * Experience in financial services and knowledge of financial services industry, products and solutions. * Sales experience in a salary plus incentive environment. * Experience working in an environment with individual and team goals where goals were routinely met or exceeded. We're a culture that * Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. * Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. * Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. * Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. * Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital. Posting Date: 09/17/2018 Location: Mountain View, CA, MOUNTAIN VIEW MAIN OFFICE, 444 Castro St, - United States Travel: No Full / Part-time: Full time Hours Per Week: 40 Shift: 1st shift Weekly Schedule: Monday - Friday; Saturday Bank Of America Corporation Mountain View CA

(Usa-Ca-Mountain View) Operations Program Manager, People Operations

Expired Job

Google Inc.