Usa-Field Technical Support Rep-2

Immediate need for a talented Desktop Support// IT Support. This is a 06+ Months contract opportunity with long-term potential and is located in Sanford NC(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 24-31305

Pay Range: $22 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

• Provides on-site client facing support; including installation, servicing, and repairing systems.

• Quality checks operational status of system equipment before deployment.

• Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.

• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.

• 3+ of field support experience

• Hardware/software installation, support and troubleshooting

• Experience with Windows 10

• Experience with MS Office and OS365

• Configuring new PC's/notebooks via SCCM imaging

• Ticket management experience

• iOS device familiarity

• Lift and carry up to 40lbs

• Office environment

• Walk up Kiosk support

• Vending and Locker resupply

Our client is a leading IT organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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