US Retail Account Coordinator- North Central/ East

US Retail Account Coordinator- North Central/ East

Department: Field Leadership

Employment Type: Full Time

Location: Philadelphia, PA

Compensation: $65,000 - $70,000 / year

Description

Retail Account Coordinator responsibilities include performing in-store support, managing and mentoring Beauty Educators, reviewing performance, time and attendance, ensuring regulatory and company values are upheld.

Retail Account Coordinator should be able to perform efficiently in a retail and home office environment, demonstrate excellent problem solving and decision-making skills, manage people, ensure operations run smoothly and achieve targets.

Key Responsibilities

• Coach and mentor Beauty Educators to excel in their role.

• Develop relationships with retailer employees, Headkount clients, and Beauty Educators.

• Conduct regular performance check ins.

• Review weekly attendance concerns.

• Ensuring company and retailer standards are met.

• Partner with supervisor and HR to handle escalations in a timely matter.

• Achieve your sales goals.

• Complete detailed in-store surveys after every shift.

• Communicate with the Headkount team by staying up to date on the Headkount app.

Skills, Knowledge, and Requirements

• Minimum 2 years experience managing people.

• 4 years experience working for a beauty brand or major beauty retailer.

• Excellent retail selling and education background.

• Excellent communication skills.

• Excellent leadership and decision-making skills.

• Ability to multitask and work efficiently.

• Strong problem-solving skills.

• Professional conduct in-store.

• Must be willing to commute a minimum of 30 miles.

• Must have a cell phone.

• Must have open availability.

Benefits

• Offer a Competitive Salary + Bonus Incentives

• Provide a thorough onboarding process and brand training

• Offer Medical, dental and vision Benefits to Full Time employees

• Offer valuable feedback & assist with growing with the company