Boon Edam, Inc. Brooklyn , NY 11201
Posted 2 months ago
US North East FIELD SERVICE & INSTALL TECH
Full TimeField Technicians
Requisition ID: 1075
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Job Title: Field Service and Install Tech Full Time Date Created / Rev.:
Reports to Title: Field Operations Manager / Team Lead
Purpose / General Description: Provide technical support for installation, service, and maintenance of Boon Edam products.
Essential Duties and Responsibilities:
Provide Boon Edam product service and support via telephone communication and site visits
Consistent overnight travel throughout the United States, Canada, South and Central America installing and servicing Boon Edam product.
Work with different general contractors, subcontractors, and end-users to install Boon Edam product in a professional, safe, and efficient manner.
Work remotely with the Team Lead, Field Operations Manager and Customer Support team at the Boon Edam facility in Lillington, NC.
Provide training to less experienced installation and service technicians
Record and track installation and support materials for project record keeping
Ability to receive assignments and work independently from factory
Minimum Requirements:
Two years similar field experience
Must hold a current U.S driver license and be capable of obtaining a US passport for international travel
Ability to travel 75% of the time.
Electrical skills, low voltage electronics and high voltage electrical theory
Ability to read and understand electrical schematics
Electrical circuit trouble shooting abilities
Strong mechanical installation skills (layout, assembly, tie in, etc.)
Excellent capability in reading and understanding mechanical and construction drawings
Experienced with use of hand tools such as cordless drill, hammer, levels, etc.
Telephone skills, strong verbal and written communication
Detailed oriented
Microsoft Office skills, PC and Internet Explorer knowledge
Customer focused
Must be able to lift 50 lbs. routinely
Must be able to pass frequent OSHA, background, and drug screens
Fluency in speaking and writing Spanish and English not required but a plus
Boon Edam, Inc.