US North East Field Service & Install Tech

Boon Edam, Inc. Brooklyn , NY 11201

Posted 2 months ago

US North East FIELD SERVICE & INSTALL TECH

Full TimeField Technicians

Requisition ID: 1075

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Job Title: Field Service and Install Tech Full Time Date Created / Rev.:

Reports to Title: Field Operations Manager / Team Lead

Purpose / General Description: Provide technical support for installation, service, and maintenance of Boon Edam products.

Essential Duties and Responsibilities:

  • Provide Boon Edam product service and support via telephone communication and site visits

  • Consistent overnight travel throughout the United States, Canada, South and Central America installing and servicing Boon Edam product.

  • Work with different general contractors, subcontractors, and end-users to install Boon Edam product in a professional, safe, and efficient manner.

  • Work remotely with the Team Lead, Field Operations Manager and Customer Support team at the Boon Edam facility in Lillington, NC.

  • Provide training to less experienced installation and service technicians

  • Record and track installation and support materials for project record keeping

  • Ability to receive assignments and work independently from factory

Minimum Requirements:

  • Two years similar field experience

  • Must hold a current U.S driver license and be capable of obtaining a US passport for international travel

  • Ability to travel 75% of the time.

  • Electrical skills, low voltage electronics and high voltage electrical theory

  • Ability to read and understand electrical schematics

  • Electrical circuit trouble shooting abilities

  • Strong mechanical installation skills (layout, assembly, tie in, etc.)

  • Excellent capability in reading and understanding mechanical and construction drawings

  • Experienced with use of hand tools such as cordless drill, hammer, levels, etc.

  • Telephone skills, strong verbal and written communication

  • Detailed oriented

  • Microsoft Office skills, PC and Internet Explorer knowledge

  • Customer focused

  • Must be able to lift 50 lbs. routinely

  • Must be able to pass frequent OSHA, background, and drug screens

  • Fluency in speaking and writing Spanish and English not required but a plus

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US North East Field Service & Install Tech

Boon Edam, Inc.