U.S. Global Mobility Specialist

U.S. Global Mobility Specialist Job ID: 24-02686 Title

• U.S. Global Mobility Specialist

Location

• San Jose, CA Hybrid

Duration

• 12 Months

Pay rate - $33.8 per hour on W2

Looking for an experienced U.S. Global Mobility Specialist, passionate about providing employees with exceptional experiences in the complex worlds of business immigration and relocation.

We are looking to add to our team as we scale for continued high growth, and domestic and global movement. We are looking for someone detail-oriented, proactive, organized, and disciplined, who will be a consummate team player and business partner. If you thrive in a fun, fast-paced environment, come help us attract, engage, and retain the world's top talent!

Reporting to the Sr. Mgr, Global Mobility, the Global Mobility Specialist in this hands-on role will partner closely with Talent Acquisition, Compensation, HRBP's, Benefits, Legal, Payroll, Tax, vendor partners, and others to ensure a seamless mobility experience for our employees and candidates. This role has a focus on supporting our University Talent partner group and their customers but will also include general global mobility support for North America.

Roles & Responsibilities:

Act as the lead support partner to our University Talent programs (interns and new grads), including J-1 program administration & vendor management, creating and updating templates & support resources, providing training to the Talent team, and assisting with other administrative tasks.

U.S. immigration & international transfer case management, including assessments and initiations.

U.S. immigration program support: work closely with immigration counsel, document review, PERM process, invoice processing, etc.

Liaise with employees, candidates & managers on U.S. immigration and relocation inquiries.

Serve as an immigration and relocation subject matter expert for customers and partners.

Contribute to educational content, communications, and trainings.

Assist with complex issue resolution facilitated through stakeholder discussions that balance business needs, employee experience and risk.

Review and support critical issues and exception requests.

Partner with internal cross-functional teams and external supplier partners to develop process and system improvements.

Provide and receive coverage for teammates as needed (and cross-train accordingly).

Develop and maintain a positive and professional working relationship with all members of the team, customers, clients, and all service partners through timely, accurate and professional communication.

Contribute to the global program's priorities & objectives and provide innovative ideas for improvements and efficiencies.

Manage the delivery of mobility services per processes established by Global Mobility program owners in immigration and relocation.

At least 4 years' U.S. immigration experience required, including H-1B Cap and PERM

Strong U.S. immigration knowledge.

Strong project management, planning, and organizational skills.

Ability to learn quickly, work independently, and deal successfully with ambiguity.

Ability to think through end-to-end solutions to improve the processes through the mobility lifecycle.

Ability to work effectively with data, analyze and present insights, develop and deliver presentations of key results.

Ability to maintain the highest level of confidentiality and apply excellent judgement.

Ideal candidate must be resourceful, adaptable, self-motivated, and a trusted advisor to clients at all levels of the company.

Preferred Experience:

1-3 years of relocation/mobility experience

Experience managing or supporting global mobility for University Talent programs

Systems: ServiceNow, Workday, SharePoint

Vendor management experience

• Job details