US E-Consulting Product Engineering - Support Engineer - Consultant - AMI - CBO

Deloitte Pittsburgh , PA 15201

Posted 3 weeks ago

Position Summary

Support Engineer - DC Consultant

Help create new life for legacy information technology systems.

The Deloitte Application Modernization Team - specialists in converting legacy information technology systems to modern languages - is currently seeking Support Engineers. This is an exciting opportunity to immerse yourself in one of the hottest areas in the market.

Work you'll do

  • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure and or providing documentation to end users

  • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures

  • Contribute to department documentation and knowledge sharing

  • Provide excellent customer service through ticket management

  • Maintain up-to-date professional knowledge and skills

The team

At Deloitte Consulting LLP, Deloitte Application Modernization & Innovation consultants leverage the best of innovative technology, people, and delivery approaches to help our clients dream, explore, build, and optimize their future. The AMI practice delivers end-to-end technology solutions to enable and improve our clients' core business operations. AM&I is composed of three different areas- Service Delivery & Business Design, Application Modernization & Migration and Quality Engineering

Qualifications

Required:

  • 5+ years' experience troubleshooting issues and outages at the server level not desktop, by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
  • 5+ years' experience with the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
  • 5+ years' experience with Install and upgrade of computer components and software, manage virtual servers, and integrate automation processes
  • 5+ years' experience with configuring and setup of networks on premise and Cloud
  • 3+ years' experience working with cloud computing on one of the major Cloud providers
  • 5+ years' experience being responsible for capacity, storage planning, and database performance

Preferred:

  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

  • Ability to communicate effectively technical information to non-technical as well as technical personnel.

  • Ability to work independently and manage multiple task assignments

  • Familiarity with ticket management systems (JIRA Service Desk preferred)

  • Cloud certifications a plus

Additional Requirements:

  • Limited Sponsorship: Limited immigration sponsorship may be available

  • Ability to travel up to 25%

AppMod2020

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 71791

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US E-Consulting Product Engineering - Support Engineer - Consultant - AMI - CBO

Deloitte