U.S. Bank is seeking a motivated Senior Business Technology Analyst with liaison and relationship management experience to contribute toward the success of our technology initiatives. Responsible for requirements and functional architecture. Responsible for assisting the business line with requirements and working with the application development team to create a functional architecture. Participates in developing and maintaining detailed knowledge of the business's current technology and infrastructure from a functional perspective. Participates in testing, training and implementation of applications. Provides guidance concerning business implications of development projects. Serves as consultant to internal business groups on process improvement projects designed to improve their business results. Involved in training and implementation of applications. Partners with business stakeholders to identify, refine, and document detailed business needs. Assists, and at times, may lead clients and technical staff to investigate, analyze, and resolve application problems related to system functions. Often first point of contact for user support and problem solving. Frequently interfaces with business lines, including management, and/or internal resources to ensure quality, timeliness, and testing of all project/release work. Works with technology and application development teams to design or select solutions that appropriately meet the business needs for large projects. Reviews and validates test plan approaches for proper functionality coverage. Looks for an opportunity to improve testing process.
Serves as a technology systems expert for Credit Card Issuing and Payment applications to assist internal business lines and external clients with development and ongoing support. Plans, manages, elicits and documents business and system requirements for large application development projects. Acts as a liaison between technology and the business line. Performs consulting, feasibility studies, and analysis to determine technology solutions supporting the strategies and objectives of the business line. Compiles and analyzes information that is very detailed and often interpretive, making project release recommendations based on the findings. Interfaces with internal and external resources to ensure successful completion, installation and implementation in accordance with client needs.
Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.
Bachelor's degree or equivalent work experience
At least 6 years experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications.
Ability to elicit requirements and conduct an analysis of business needs for large, complex projects, including leading meetings, planning agendas, conferring with business line and technology leaders, coordination with multiple development documenting and making verbal and written presentations
Strong understanding of project life cycle methodology (PLM) and testing methodology/procedures with understanding of Agile development methodology a plus.
Ability to review test plans and test cases as well as research and resolve test issues
Ability to coordinate and oversee requirements elicitation of multiple BAs in large programs of work.
Proficient computer skills, especially Microsoft Office applications and flowcharting using Microsoft Visio
Experience with Business Process Modeling preferred
Strong technical aptitude required; experience with large mainframe systems preferred
Excellent planning and organizational skills
Strong analytical and problem-solving skills
Leadership and negotiation skills
Excellent interpersonal, verbal and written communication skills
Thorough knowledge of a banking or payments business line, operations or technology area
Thorough understanding of credit and/or debit card Association Processing a plus
Thorough understanding of credit and/or debit card Rewards Management a plus
Working experience in:
IT project management
Product and vendor evaluation
Extensive experience in:
System development life cycle
IT standards, procedures, policy
Modeling: data, process, events, objects
Business process modeling
Subject matter expert in: