This position will provide clerical support to the Gas Operations Integration Center.
Timely and accurate preparation of work
Highly efficient team environment
Administrative efficiencies and improvements
Excellent internal and external customer service
Application, receipt, distribution, communication and execution of permits
One Call process
Site Readiness details
Creation, update and execution of WMS/DIS order types
Utilization of various PC Applications (WORD, Excel, Powerpoint)
E-mail using the Lotus Notes application
Quality customer service
Preparation of correspondence
Cohesive team work
Customer complaint process
Required for Selection:
High school diploma or equivalent
Strong written and oral communication skills
Experience with PC Applications (WORD, Excel, Powerpoint)
Experience working within a team
Strong interpersonal skills and demonstrated success in providing extraordinary customer service with both internal and external customers
Ability to perform duties with limited direction
Preferred for Selection:
Proficient in WMS, DIS and Lotus Notes
Familiar with Company Policies and Procedures
Basic understanding of the utility industry
Inclusion & Diversity
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
How To Apply
For immediate consideration, please apply on-line at www.nisource.jobs on or before August 28, 2019!
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
This position is subject to DOT Anti-Drug and Alcohol Misuse Prevention Plan (AMPP) Regulations
For consideration to be placed in the Candidate Pool, please apply on-line at www.nisource.jobs on or before August 28, 2019!
These positions are subject to a Customer Operations Coordinator Job Fit Analysis (COJFA) and Customer Operations Coordinator Aptitude Assessment .
Passing any of the required assessments does not guarantee employment but rather the opportunity to continue through the application process.
THIS POSTING WILL BE REMOVED ON AUGUST 28, 2019! APPLICANTS WILL RECEIVE VIA EMAIL TIME SENSITIVE INFORMATION ON COMPLETING THE CUSTOMER OPERATIONS JOB FIT ANALYSIS ON THURSDAY, AUGUST 29, 2019 AND WILL HAVE 5 BUSINESS DAYS TO COMPLETE THE ASSESSMENT.
WE ANTICIPATE THE CUSTOMER OPERATIONS APTITUDE ASSESSMENT WILL TAKE PLACE IN SEPTEMBER 2019 AFTER THE JOB FIT ANALYSIS PROCESS IS COMPLETE.
All correspondence for this position will be sent via e-mail from either firstname.lastname@example.org from another user @nisource.com. Please be sure to check your e-mail frequently throughout the hiring process as well as your junk mail in case any correspondence should be filtered out of your inbox.
After each Assessment, your qualifications will be reviewed in relation to the requirements for the position. Should there be a match, you will be contacted with the next steps in the process. We will be evaluating many candidates during this time period and sincerely appreciate your patience during the process.
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.