University Registrar

Proudly standing as the nation's oldest HBCU, Cheyney University of Pennsylvania has been a stalwart and highly respected institution of higher education since our founding in 1837. For over 185 years our alumni have emerged as leaders and left their mark on the social, economic, and political history of Philadelphia, the surrounding region, the nation, and the world. Building on this legacy, the vision for Cheyney University is to become the premier model for academic excellence, character development, and social responsibility.

Here at Cheyney, we value scholarship, diversity, integrity, respect, and service. We are committed to maintaining a vibrant educational community that is dedicated to promoting scholarship and lifelong learning for its students, offering wide student access to resources to ensure an opportunity for all to acquire an education, encouraging freedom of thought and freedom from discrimination by ensuring a respectful environment, and provide outreach and service to external and constituent communities, demonstrating their understanding of the importance and value of service.

We're looking for exceptional individuals who share our values, embrace our mission, recognize our potential, and covet the opportunity to continue to move our historic University forward. CU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; generous retirement plans; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

Reporting to the Executive Director of Enrollment Management, the University Registrar provides vision, leadership, operational, and management oversight for all major activities and supervision of a knowledgeable staff within the Office of the Registrar. The University Registrar supports the University's academic mission by serving on appropriate curriculum and academic committees and working with other administrative offices as a positive and collaborative resource to serve the student population on our main residential campus and online. The University Registrar works closely with the faculty to develop and implement academic policies, taking into consideration the individual needs of students.

Duties and responsibilities

• Manages student registration, course scheduling, degree certification, transfer credit evaluation and articulation, Commencement in conjunction with the Office of the Provost, and production of the University Catalog.

• Manages the retention, retrieval, security, and control of all academic records for all University students.

• Maintains and monitors the database for student records, curriculum management, registration, and faculty.

• Ensures that the Office of the Registrar provides a high level of prompt, accurate, professional support and service to students, alumni, faculty, administration, and external agencies.

• Oversees continuous improvement and operational effectiveness for the Office of the Registrar; regularly reviews, develops, and improves department policies, procedures, and systems.

• Ensures the functionality of the Student Information System and other third-party systems in support of collaboration and customer service.

• Oversees Federal enrollment reporting between university systems, the Clearinghouse, and NSLDS to ensure accurate and compliant reporting.

• Manages metrics to measure staff skills, productivity, services, and unit compliance.

• Interacts effectively with internal and external constituencies.

• Collaborates with departments across the University and external, third-party vendors.

• Directs on-campus FERPA education efforts and compliance as it relates to the Registrar's office.

• Produces research data and reports as requested.

• Performs other related duties and special projects as assigned or directed.

• Embraces and demonstrates the importance of a diverse and inclusive community that promotes equity and accessibility.

The successful candidate should have leadership, administrative, and technological skills as well as some familiarity with government and accrediting agency reports and regulations and will bring to the office a creative, efficient, student-focused, and technologically advanced approach to the management and reporting of student registration and records. We seek an energetic, creative, and collaborative professional who can sustain current and initiate new programs and services for university students and faculty.

• At least a bachelor's degree and five (5) years of experience or the equivalent in an office of records and registration.

• Strong interpersonal skills

• Writing and speaking skills

• The ability to understand complex rules and regulations and the ability to apply them in varying circumstances

•  Ability to manage complex administrative databases

•  Experience with student information systems

• Skills in budget management

Preferred Qualifications

A master's degree in higher education administration, student services, or a related field from an accredited institution, as well as a minimum of five years of supervisory experience.

Skills and Abilities

Analytical and problem-solving skills

Adaptability to changing environments, policies, and student needs

Experience with academic resource planning and management systems

Knowledge of web-based registration, grade entry, and degree audits

Experience with financial aid, student accounts, and integrated student services

A complete online application will include the following attachments. Incomplete applications will not be reviewed.

• Cover Letter

• Resume/Curriculum Vitae

MAILED, EMAILED or FAXED application materials will not be considered. All offers of employment are subject and contingent upon satisfactory completion of all pre-employment criminal background checks.    Cheyney University an equal opportunity/affirmative action employer complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.