University Ombuds Officer

California State University System Camarillo , CA 93012

Posted 4 months ago

CSU Job Listing Details

Printable version

E-Mail this listing

Campus:

Channel Islands

Job Title:

University Ombuds Officer

Time Base:

Full-Time

Date Posted:

September 12, 2018

Closing Date:

Open until filled

Link to Apply Online:

https://www.csucijobs.com

Campus Employment Homepage:

http://go.csuci.edu/employment

Description:

The University Ombuds Officer serves as a facilitator for faculty and staff to foster a positive campus climate and environment. This position facilitates an accessible, independent, neutral, and informal process for problem resolution through listening, providing information, making referrals to other campus resources, and identifying options and alternatives for constituents from varying backgrounds, while maintaining the highest levels of professionalism, neutrality, and sound judgment.

The position is responsible for developing, coordinating, and promoting educational programs related to campus climate issues, as well as interpreting various CSU and university policy and procedures. In addition, the incumbent will identify trends occurring within the university, which inhibit a positive campus climate and recommends corrective action to the President and Cabinet.

Neutrality & Confidentiality: Develop a reputation for dealing fairly, neutrally, effectively, and promptly with all constituents.

Maintain the confidentiality of the parties or constituents whenever possible; in those instances in which confidentiality cannot be maintained due to legal obligations, the incumbent will inform the parties or constituents of their obligation. Advocate for fairness of policy and process, rather than advocacy of the individual.

Advising University Leadership: Serve as a campus resource for officials in formulating or modifying policy and procedures, and raise issues that might surface as a result of a gap between the stated goals of the institution and actual practice. Provide early warning of new areas of organizational concern, upward feedback, and critical analysis of systemic needs for improvement.

Communication and Problem Solving: Analyze complex situations and enact effective courses of action. Provide excellent communication with individuals at all levels of the organization from diverse backgrounds and experiences Gather and analyze information; present options, referrals, and resources; and facilitate action and resolution to issues as they arise.

Conflict Resolution: Facilitate the resolution of conflict between parties by understanding of what leads to conflict, the nature of conflict, and methods of resolution.

Independent and Collaborative: Work independently in the creation of an Ombuds Office, while demonstrating collaboration in the development of a comprehensive Ombuds program.

Inclusive Excellence: Understand issues from multiple perspectives and develop innovative options in responding to differing needs, using an open and objective approach.

Education: Design and facilitate programs to groups of varying size and hierarchical levels in the organization. Prepare, present, and evaluate ongoing presentations on such topics as dispute and conflict resolution, negotiation theory and skills, and civility and collegiality.

Master's degree in Social Work, Counseling, Education, Psychology or related field. Must have a minimum of five years of progressive responsibility in roles that entail a high level of trust, confidentiality, neutrality, fostering respect, and collaboration. Must demonstrate experience in working with people from diverse backgrounds and cultures.

Position requires the ability to mediate conflicts and provide dispute resolution in a fair and objective manner. Demonstrated ability to define problems, collect data, establish facts and draw valid conclusions.

Ability to assimilate from oral or written sources. A broad knowledge of CSU and agency policies and procedures and apply them consistently preferred. Ability to assimilate, interpret and apply complex administrative policies and procedures.

Requires the ability to work both independently and in a highly collaborative environment and have strong experience in designing and facilitating programs to groups of varying size and levels in the organization. Must have a working knowledge of higher education, its structure, culture, policies and practices. Possess strong written and oral communication skills to effectively present information and respond to questions from groups of managers, faculty, students and the general public.

The position will require participation in training related to dispute resolution, including training provided by the International Ombudsman Association (https://www.ombudsassociation.org).

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (Revised July 21, 2017) as a condition of employment.



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Hospital Security Officer Part Time Evening Shift

Allied Universal Security

Posted 7 days ago

VIEW JOBS 12/11/2018 12:00:00 AM 2019-03-11T00:00 Overview Security Officer - Healthcare Environment Part Time Swing Shift Positions * $1,000.00 Hiring Bonus* Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. Allied Universal, North America's leading security services provider, is experiencing tremendous growth. For all full-time positions, we offer medical, dental, vision, flex spending, 401K, an anniversary bonus, and an on-the-spot recognition program.  We promote from within our company! You can start with little, to no, security experience and become one of Allied Universal's many success stories. Apply to join the LARGEST SECURITY COMPANY in the United States! Applicant must meet the following hiring requirements for the position: * Must have a CA Driver's License * Two years of security, military or LEO experience * High School and/or College Graduate (must be able to provide diploma) * Must be willing and able to work in a hospital/healthcare environment * Must be willing and able to undergo required immunizations (company will provide) * Must be willing and able to work overtime hours as needed Current shifts available (may change): * (1) Mon-Fri 5pm to 8pm in Fillmore * (1) Foot Patrol Sat & Sun 4pm-12am * (1) Firewatch - All Days 4pm - 12am * (1) Vehicle Patrol Mon & Tues 4pm - 12am * (1) Mon-Fri 4pm to 9pm Job Description Allied Universal Services is currently searching for a Professional Security Officer. The Professional Security Officer will be working in a hospital/health care environment for Allied Universal Services. Our officers allow us to accomplish our company's core purpose which is "to serve, secure and care for the people and businesses in our communities". The Professional Security Officer is responsible for the safety and security of the facilities they protect. Our security officers act as a visible deterrent to crime and client rule infractions; they detect and report suspicious, unsafe or criminal acts at or near their assigned posts which may be a threat to the property, clients, guests or employees at the site. Although essential activities may differ based on the facility at which they work, below are some of the standards: * Ensure the facility is provided with high quality security services to protect people and property * Report safety concerns, security breaches and unusual circumstances both verbally and in writing * Build, improve and maintain effective relationships with both client employees and guests * Answer questions and assist guests and employees * Answer phones or greet guests / employees in a professional, welcoming manner Physical and Mental Functions: * Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet) * Climb stairs, ramps, or ladders occasionally during shift * Occasionally bend/twist at waist/knees/neck to perform various duties * Assist in lifting patients as needed to either assist nursing staff or help transport expired patients * Restrain violent/combative patients to prevent injuries to themselves and others * Run as needed * Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks * Constant use of eyes to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination * Work in various environments including adverse outdoor conditions such as cold, rain or heat; * Constant mental alertness and attention to detail required while setting priorities and following up on assignments Qualifications/Requirements: Qualified applicants for the Professional Security Officer position will meet the minimum requirements, as described below: * At least 18 years of age * High school diploma or Verifiable High School Diploma or GED (Certificates of Completion not acceptable) * Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines * Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills * 7 Years of verifiable experience, with 3 years in security, customer service or related field. * Armed officers should have prior military or law enforcement experience, or comparable training or certification, and must pass a Psychological Evaluation * Must be able to read and understand all operating procedures and instructions * Must be able to obtain a valid Guard License as required in the state for which you are applying * As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test * As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty * Must display exceptional customer service and communication skills * Remain flexible to ever changing environments; adapt well to different situation; as well as have flexible availability outside of regular schedule * Intermediate computer skills to utilize innovative, wireless technology at client specific sites * Ability to maintain satisfactory attendance and punctuality standard; * Neat and professional appearance * Ability to provide quality customer service * Ability to handle both common and crisis situations at the client site, calmly and efficiently * Read, understand and clearly speak English; constantly use speech and hearing in communicating with public/co-workers, giving and receiving instructions, using phones * Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment) Closing EOE/Minorities/Females/Vet/Disability Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes. #ZR * SAJ Requisition ID2018-253236 Allied Universal Security Camarillo CA

University Ombuds Officer

California State University System