Are you looking for an AWESOME place to work? SPIRE Credit Union has created a work environment where employees can flourish and be successful. We believe in the 5 As: Ability, Attitude, Ambition, and Achievement which leads to each and every employee becoming an Ambassador for SPIRE. We are looking for an AWESOME individual to join our team as a full-time Universal Banker.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Execute financial transactions in a timely, accurate and professional manner to provide needed services and promote positive relationships.
Complete necessary computing and recording procedures to provide requested services (deposits, withdrawals, certificates, loan payments, etc.) and to maintain account records.
Research and resolve members questions and disputes (NSF and checkbook reconciling, corrects teller/ ACH/ ATM errors, etc.).
Balance cash drawer and completes record keeping daily to assure accuracy of all transactions and compliance with internal controls; assists in branch opening and closing procedures.
Recommend and refer appropriate products and services to meet members financial needs and support SPIREs growth objectives.
Identify members financial needs and markets appropriate SPIRE products and services.
Record the referrals for future reference and following contact, including correspondence and telephone referral.
Initiate appropriate contact or follow up on all service and sales leads on a timely basis with outbound calls and or correspondence.
Execute the new account application process to extend needed financial services and expand credit union membership.
Interview prospective member, collect necessary credit reports and other necessary information.
Analyze application for credit worthiness and fraud prevention; recommend approval or denial.
Complete computing and documenting procedures to open new accounts or to refuse denied applications.
Perform duties to support effective branch operations including inventory of office supplies, completing daily ATM and instant issue procedures and balancing vault and card stock. Exhibit SPIRE 5A culture Ambassador, Achievement, Ambition, Ability and Attitude.
Experience: Must have previous branch experience working on the Teller line and the ability to take on additional duties of opening accounts as needed.
Education: A high school education or GED
Knowledge of professional telephone etiquette.
Knowledge of professional business etiquette.
Knowledge of simple arithmetic.
Knowledge of professional business grammar.
Knowledge of professional correspondence.
Skill of selling, including the ability to identify members' needs, to explain features and benefits of SPIRE services, and to close sales opportunities.
Skill of typing and the ability to use a computer keyboard and calculator; ability to learn to use various office equipment.
Ability to develop professional relationships with members and to build cooperative teams with co-workers.
Ability to problem-solve and to make decisions.
Ability to organize multiple tasks and to maintain a courteous demeanor in a busy, high-stress work environment.
Ability to employ simple communication skills (listening, reading, tact, courtesy).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin
Spire Credit Unioin