Universal Banker

As a Universal Banker at M&F Bank, you will experience the perfect blend of handling a clients banking needs from sales to service. The Universal Banker processes and initiates various financial transactions for the bank customers and assists the Branch Manager in the development of new business through referrals in efforts to increase profitability within the designated market area.

Provides high quality customer service by meeting the needs of customers in an efficient and friendly manner while both servicing transactions and handling needs assessment and new account openings. The associate must be enthusiastic about developing and maintain relationships with customers in order to achieve banking and individual sales goals and objectives. Encourage clients to use self-service banking solutions including ATMs, on-line, and mobile banking to enhance their service experience.

Qualifications

Associates degree or equivalent in business or related field is required. A minimum of 18 months of financial institution experience with a strong emphasis on accurate cash handling, demonstrated proactive sales, and opening new accounts. A minimum of 6 months of demonstrated experience processing consumer loans is also required.