Universal Banker III

Town and Country Bank is seeking a Universal Banker III for our Decatur branch. The Universal Banker III develops and grows customer relationships while identifying customer needs and matching those needs with bank loans, products and services. The Universal Banker III also supports customers with traditional banking needs and complex service transactions while providing exceptional service.

ABOUT US:

At Town and Country our mission is to empower the financial well-being of our communities, one person at a time.

The culture at Town and Country is built on our shared core values - Teamwork, Achievement, Passion and Positive Thinking. Teamwork means we work together to achieve a common purpose. Achievement means we are results-oriented and achieve success by reaching and exceeding our goals. Positive thinking means we exhibit a positive attitude and strive to maintain an upbeat and fun work environment. Passion means we love what we do and understand the importance of our role in relation to the direction and purpose of the organization. We hire, review, reward, and recognize our teammates based on these characteristics, so it's important that you share these values in order to be part of our team.

ESSENTIAL FUNCTIONS AND DUTIES:

• Originate and close consumer loans while maintaining thorough knowledge of lending programs and regulations.

• Complies with provisions within the S.A.F.E. Act and adheres to HMDA.

• Provides proactive customer outreach to measure success and offer new tools to help customers meet their consumer banking goals.

• Advises current and prospective customers on bank products and services that are best suited to their needs.

• Assist customers with opening and managing their bank accounts and finances; refer customers to other staff within the bank as needed.

• Ensure efficiency of branch services operations and adhere to policies and procedures.

• Create positive public perceptions of the bank through courteous and friendly interactions.

• Complete bank transactions timely and accurately while acting as teller and banker.

• Manages cash drawer by balancing throughout work shift, counting and packaging currency and coins, reconciling transactions and maintaining supply of cash and currency.

• Maintains customer confidence and protects bank operations by keeping information confidential.

• Identify customer needs and make referrals to other areas of the bank.

QUALIFICATIONS:

• Two years experience working in a sales and goal-based environment.

• Three years banking and consumer lending experience preferred.

• Registration on the National Mortgage Loan Registry (or updated NMLS Employment Record) required within 60 days of employment.

• In-depth knowledge of banking practices and regulations.

• Team-oriented with a positive outlook.

• Exceptional communication and customer service skills.