Universal Banker I - Float Flex (Part-Time) - West Orange, NJ

Columbia Bank, New Jersey West Orange , NJ 07052

Posted 2 months ago

Company: Columbia Bank New Jersey

LOCATIONS: West Orange, NJ

Summary:As a Part Time Universal Banker you will provide a full range of banking services to retail customers; including both transactional and non-transactional processes. Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch.

Job Responsibilities:

  • Processes all banking transactions including but not limited to; deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals. All banking transactions are to be processed through Columbia Bank's on-line terminals;

  • The ability to travel to various branches within the region using own vehicle; Newark offices, Livingston and Morristown

  • Opens new deposit and checking accounts of all kind and explains these products to customers as required. Handles deceased accounts. Assists with maintenance of files and any documentation of daily platform work required. Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs;

  • Discusses personal financial needs with customers and makes recommendations on how the Bank can meet those needs. Cross sells Bank's products and services. Interacts with other Bank departments as required. Services customers, in person or via the telephone, to answer inquiries, research and resolve customer problems and/or complaints and ensure customer satisfaction. Explains the features and benefits of on-line banking and how it works;

  • Prepares daily proof sheet at close of business each day. Helps with end of day closing procedures for the branch which includes, but is not limited to; preparation of branch consolidation sheet and document imaging of required branch work;

  • Maintains accurate customer and account records. Maintains and updates safe deposit box records, back office work and ordering checks and maintaining branch files;

  • Makes referrals to the Wealth Management area of the Bank, First Jersey Title, Mortgage Origination and other departments of the Bank as appropriate;

  • Performs other job related duties as assigned.

Job Requirements:

  • 1-2 years of teller and retail experience;

  • 1-2 years strong sales skills and customer service experience preferred;

  • High school diploma or higher;

  • Strong knowledge of banking products;

  • Precise figure aptitude and strong attention to detail;

  • Strong interpersonal, time management and organizational skills;

  • Excellent verbal and written communication skills required;

  • Strong PC skills preferred;

  • Ability to ask questions to learn about customer's financial needs and, when the customer sees the value, introducing them to other bank team members;

  • Ability to work with manager to increase customer advocacy effectiveness through feedback and coaching;

  • Ability to stand for extended periods of time;

  • Ability to work weekends as needed or scheduled;

  • Ability to lift up to 50 lbs.

Desired Skills:

  • Independent and highly motivated self-starter;

  • Results oriented with proven track record to motivate self and others to accomplish objectives;

  • Dedicated, enthusiastic, and driven; possesses a strong work ethic;

  • A collaborator and team player, translating knowledge and experience into strong and productive relationships;

  • Ability to deliver a seamless experience to the customer.

Work Schedule: Hours are Monday through Friday 12:15 PM to 5:15 PM and Saturday's 8:30 AM - 1 PM or 10 Am - 2 PM

Part Time: The part-time positions work a minimum hours per week with a flexible schedule based on business need. Must be able to work a flexible schedule including Saturdays and Sundays, depending on the branch.

Orientation, Onboarding & Training:

We provide you the training to help you excel in your position. In order to maximize on your experience we have a robust Onboarding & Orientation Process. Universal Banker positions require either part-time or full-time training for 10 business days. Training schedules are based on availability.

Requirement: Full vaccination against COVID-19 is required as a condition of employment, unless a legally required exception applies.

Columbia Bank and its affiliates is an Equal Opportunity Employer

Affirmative Action Employer/Males/Females/Protected Veterans/Individuals with Disabilities

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead Associate Operations Trainee NJ Passaic Essex Market West Orange NJ

Jpmorgan Chase & Co.

Posted 6 days ago

VIEW JOBS 8/5/2022 12:00:00 AM 2022-11-03T00:00 At JP Morgan Chase, we have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing exceeding expectations and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture. Here at Chase, you'll have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs. Do you have a passion for helping customers, building relationships and delivering extraordinary customer service? We are looking for energetic, enthusiastic people to be the face of Chase to our retail branch customers. Lead Associate Operations who are successful in making referrals may be eligible for monthly incentives. Training Requirements Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role. Description: As a Lead Associate Operations on a Branch Banking team, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory banking requirements. Apply these skills to become a Lead Associate Operations at Chase and help impact the customer banking experience. Responsibilities: You'll contribute significantly to the success of your branch by helping with the following: * Works with the branch manager to set the tone of the branch environment to provide an exceptional customer experience, and a dynamic and engaging culture. * Process and assist customers with transactions * Introduce customers to your branch team who will build relationships and assist with specialized financial needs * Make customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week * Support the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards * Demonstrated ability to make connections, engage and educate customers and refer as appropriate * Strong desire and ability to influence, educate and connect team, partners and customers to technology * Demonstrated leadership abilities and works well in a team environment * Demonstrated proficiency in operations and transaction accuracy * Minimum two years of branch banking experience preferred; Associate Banker (Teller) experience is a plus * Detail-oriented, organized and ability to multi-task with an ability to follow policies, procedures, and regulatory banking requirements * Some College level or military equivalent strongly preferred; High school degree, GED or foreign equivalent required * Availability to work Branch hours, including weekends and some evenings * Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role. Jpmorgan Chase & Co. West Orange NJ

Universal Banker I - Float Flex (Part-Time) - West Orange, NJ

Columbia Bank, New Jersey