Metrocity Bankshares, Inc. Annandale , VA 22003
Posted 1 week ago
Title: Universal Banker Date: 01/31/2024
Reports to: Branch Manager
Overview:
Provides services for branch customers such as teller transactions, opening new accounts, changing addresses, and handling customer inquiries as needed
Essential Duties:
Promote and maintain positive relations with all contacts, customers and potential customers
Perform as a team member in allocating and coordinating the work flow
May train new employees and answer co-worker questions
May be responsible for bank opening/closing
Teller transactions
Open and Close Vault
Promote, explain, and sell all banking products
Prepare wire transfer for customers and ensure proper OFAC verification is performed before submitting the wire transfer.
Perform all duties in compliance with BSA/AML regulations and requirements
Obtains adequate data for CIP on all wire and money instrument transactions
Ensure proper customer information is collected and OFAC verification is performed before opening an account
Perform Risk Rating Assessment and Due Diligence for all customers.
Maintain and update customer information
Monitors and reports suspicious activity to the BSA Officer
Education/Additional Training or Certifications:
Previous Work Experience:
Previous Customer Service Experience
Previous Teller experience preferred
Software skills including Microsoft Office, Adobe, Internet, and Email
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before customers or employees of organization
Bilingual skills preferred: English/Korean
Work Environment:
This job operates in a professional work environment.
The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Physical Demands:
AAP/EEO Statement:
Other Duties:
Metrocity Bankshares, Inc.