Universal Banker FT (40 Hours) Hobbs Road Branch, Nashville, TN

Suntrust Banks Nashville , TN 37201

Posted 6 months ago

Job Description: :

Job Description

The Universal Banker is responsible for providing an exceptional in-branch client experience by handling every client need from sales to service. Utilizing a needs-based selling approach, the Universal Banker will provide solutions based on client needs and how they like to conduct their banking. Ensure the client feels welcome and provide them with a one stop experience in processing transactions and fulfilling their sales and service needs. Time spent in various aspects of this role will vary depending upon branch traffic and needs and the role of other teammates in the branch. Proportion of time spent on each will vary day to day.

Establish new banking relationships with clients ensuring they are offered all the products and services that are appropriate given their financial needs. Retain and deepen existing client relationships through a needs based selling approach and delivering exceptional client experience. Provide account servicing and maintenance, and assist with problem resolution for clients in accordance with all established procedures and regulations. Process transactions accurately, assist with operational activities and responsibilities, and maintain flexibility between performing teller and sales related transactions. Encourage clients to use self-service banking solutions including, ATMs, on-line, and mobile banking to enhance their service experience.

Qualifications

Basic Requirements:

  • High school diploma or equivalent

  • Minimum six months experience as a Teller or In-Store Financial Services Representative with our Company, or one year of experience in another financial company including some or all of the following: service, sales, cash handling or payment transaction experience.

  • Demonstrates ability to interact confidently with clients.

  • Ability to identify, evaluate and resolve client financial needs.

  • Cash handling and/or payment transaction experience in a medium to high volume environment with established processing procedures and controls

  • Basic math and numeric sequencing aptitude.

  • Willing and able to follow instructions and work under established guidelines

  • Ability to handle a variety of tasks and priorities during the course of a business day

  • Possesses skill, ability and aptitude to deliver industry-leading service, perform routine client maintenance requests, problem resolution and basic sales functions as well as basic teller transactions.

  • Commit to advancing knowledge of sales techniques and product knowledge to better serve personal and business clients.

  • Contributions made to meeting and exceeding client service and branch sales goals by offering and selling products and services and developing, expanding and retaining relationships.

  • Consistently follows defined procedures for bank operations and client service behaviors that contribute to delivering an extraordinary client interaction.

  • Knowledge of risk management and loss prevention. Supervision and/or assistance needed with more complex platform tasks.

  • Satisfies regulatory requirements for holding the position, including meeting the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act.

Preferred Requirements:

  • College level courses

  • One year experience as a Teller, Client Service Specialist, or In-Store Financial Services Representative with our Company, or an equivalent position at a comparable financial institution; two years' experience in a sales and service based position in a retail environment.

Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

To review the EEO Poster, copy and paste the following link into your browser: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Apply Now >> Refer a Friend

Link for schema


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
PartTime Parts Driver In Nashville TN At Audi Nashville

Sonic Automotive, Inc.

Posted 3 days ago

VIEW JOBS 10/18/2019 12:00:00 AM 2020-01-16T00:00 You're serious about your career, and rest assured you've come to the right place. At Audi of Nashville, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100 dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Purpose: The Parts Driver is responsible for picking up and delivering parts and equipment to customers, satellite stores, wholesale accounts, and vendors. Parts Driver Duties and Responsibilities: * Checks with the parts manager, wholesale representative, inventory control administrator, parts counter people, or shipping and receiving clerk before leaving to coordinate any last minute pick-ups or deliveries. * Checks with the body shop each day to determine immediate parts needs. * Delivers parts to body shop when needed and distributes to appropriate body technicians. * Verifies that invoice matches purchase order for each pick-up. * Checks payments received with the invoices for each delivery. * Keeps an accurate log of daily deliveries and pick-ups. Requests recipient's signature on each delivery entry. * Unloads truck each night. Turns in all paperwork and undelivered parts. * Handles basic maintenance of the truck including filling tank with gas, checking oil, keeping it clean, and making sure required inspections are performed. * Advises parts manager if delivery trucks need major repairs and maintenance. * Helps maintain the professional appearance of the parts department. * Assists service department as needed with attendant responsibilities of managing the drop-off and pick-up of customers' cars. * Helps with stocking and posting orders when they arrive to expedite delivery to shop technicians and wholesale accounts. * Maintains professional appearance. * Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Parts Driver Qualifications: * High School Diploma * All applicants must be authorized to work in the USA * All applicants must perform duties and responsibilities in a safe manner * All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. Sonic Automotive, Inc. Nashville TN

Universal Banker FT (40 Hours) Hobbs Road Branch, Nashville, TN

Suntrust Banks