United Express Assistant Manager

United Family Of Stores Wolfforth , TX 79382

Posted 11 months ago

The United Express Assistant Manager is first and foremost responsible for guest relations and satisfaction. He/She supports the Department Manager regarding all department duties such as ordering, merchandising, maintaining department conditions and training department clerks. He/She is responsible for assisting the Department Manager in leading the efficient, effective, safe, legal and profitable operations of the department.

  • When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest

  • Assist in interviewing, training, scheduling, performance and productivity of all department team members

  • Assists with communication of information distribution to entire department

  • Responsible for maintaining positive atmosphere, spirit and morale within the department

  • Demonstrate effective leadership skills by managing time and delegation

  • Support and execute division concepts and programs

  • Contribute in executing and meeting financial goals

  • Ensure quality and consistent product availability and solutions to our guests

  • Assist with safe guarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets

  • Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same

  • Ensure department systems and processes are utilized consistently and correctly

  • Collaborate with Department Manager for meetings with the department leadership team to effectively plan production and promotion goals

  • Assist with the coaching and development of team members as necessary in accordance with policies and procedures with support from Department Manager and Talent Management

  • Assists with coordinating the books and manuals to ensure they are kept updated

  • Assists with coordinating inventory process and reporting

  • Must be able to take care of all department issues in the event of the absence of the Department Manager, which would include ordering, delegating, multitasking, forecasting, prioritizing and merchandising

  • Ensure that Food Safety Procedures are adhered to

  • Demonstrate good conflict management skills

  • Performs other duties as requested or required by upper management

  • Must be 18 years of age or older.

  • High School Diploma or equivalent.

  • Minimum of one year of retail management experience is preferred.

  • Ability to obtain all certifications necessary and required to handle and sell tobacco, alcohol, fuel, propane, and food service items.

  • Ability to work and communicate with all levels of management and subordinates in a professional manner

  • Ability to self-motivate, problem-solve and work with minimal supervision.

  • Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking

  • Ability to stand for long periods of time (up to 4 hours)

  • Ability to lift and carry items weighing up to 50 lbs. and push and pull up to 100 lbs.

  • Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email)

  • Ability to work at fast-paced, but efficient and controlled manner

  • Bilingual English/Spanish a plus

  • Must be flexible to work various hours/shifts, including weekends and holidays

  • Ability to accept supervisory coaching related to performance, work habits and attitude

  • Ability to function as a team member and get along with others

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

Our Mission

Ultimate Service Superior Performance Positive Impact


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United Express Assistant Manager

United Family Of Stores