The unit support coordinator provides guests information, as well as, supports the efforts of the unit staff. The unit support coordinator performs designated duties under the supervision of a professional nurse in addition to handling clerical and specific administrative tasks for the nursing unit. This includes assembling patient records, answering phones and patient calls. Other duties include ordering and ensuring delivery of supplies, timekeeping via Kronos, welcome of new patients and families to the unit, orientation to patient / family areas of the unit, answering call lights, and other related functions as needed. Additionally, the unit support coordinator can assist the unit leaders in disseminating pertinent information to the staff.
Customer Service Skills
Excellent Communications Skills
Excellent Interpersonal Skills