Unit Secretary/Nurse Support Tech OPS Full Time

Shift: 4:30AM - 1:00PM ET

Position Goal

Under the direction of unit management, the Unit Secretary/Nurse Support Tech (US/NST) performs unit functions appropriate to the position, and in compliance with hospital policies, procedures, and protocols. Functions include managing supplies, answering telephones. Under the direction of the Registered Nurse (RN), the US/NST performs patient care and unit functions appropriate to the position, and in compliance with hospital policies, protocols, and procedures. The US/NST is expected to anticipate the needs of the patient within the scope of their practice. The US/NST collects, reports, and documents patient data, and keeps the RN informed of pertinent changes in patient condition. The US/NST also participates in orientation of new personnel as appropriate.

Position Responsibilities

• US/NST will participate in patient care by collecting, charting and recording patient data in a timely fashion according to hospital policy and keeping the RN informed of pertinent data.

• US/NST electronically transcribes physician orders in an accurate and timely fashion

• Assists with unit orientation of students and employees as appropriate.

• Maintains an organized work environment (which may include files, supplies, equipment, etc.) to ensure easy access and physical professional appearance.

• Maintains optimal inventory supplies in an effort to enhance workflow efficiencies.

• Provides secretarial support as appropriate which may include data entry, faxing, copying, filing, scheduling, charting, etc.

• Demonstrates responsibility for own competency/mandatories and annual performance evaluation by maintaining all personal data up-to-date. Meets educational requirements for new equipment, materials, procedures and technology.

• Performs any ancillary testing including but not limited to: finger sticks and oxygen set-ups.

• Completes all assigned tasks and communicates to the RN the patient responses to care provided in an accurate and timely manner.

• Makes frequent patient rounds for fluids and toileting and keeps room clean, neat and maintains items within reach. Pays extra attention to patients in high fall risk categories.

• Understands and follows health standards related to risk management, safety and infection control.

• Maintains patient chart: proper location, adequate forms, remove excess forms, correct order of forms at discharge.

• Answers telephones in courteous, professional manner and accurately communicates messages.

• Maintains logs.

• Arranges/ provides patient transport and assists with errands.

• Courteously and promptly greets patients/visitors to the unit, escorts and orients patients to their room

• Assists the RN in locating test results not available on the chart.

• Maintains confidentiality.

• Responds to any inquiries in a courteous manner.

• Reports and processes patient issues, equipment malfunctions, and safety hazards.

• Screens all incoming calls and re-routes appropriately.

• Assists in calling patients with any scheduling changes.

Experience: Hospital experience preferred.

Education: High school diploma or equivalent required. CNA preferred

Special Qualifications: Current BLS required.

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.