Eisenhower Medical Center Rancho Mirage , CA 92270
Posted 1 week ago
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Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
Job Objective: A brief overview of the position.
This position is responsible for: Creating the first and last impressions of the hospital experience for patients/guests/visitors by introducing and coordinating all non-clinical services available including administrative and technical support to the Director of the assigned Unit. The position assists in administrative operations as directed by the Unit Director; provides various clerical, administrative, and general office support involving computer order entry, word processing, creating of forms, report preparation, record and file maintenance, scheduling of meetings, mail distribution and telephone reception.
Reports to
Clinical Director
Supervises
N/A
Ages of Patients
Pediatric
Adolescent
Adult
Geriatric
Blood Borne Pathogens
Minimal/ No Potential
Qualifications
Education
Preferred: Medical Terminology Class and or medical career courses
Licensure/Certification
N/A
Experience
Required: Computer and telephone experience, excellent customer service
Preferred: Medical Front Office experience
Essential Responsibilities
Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
Manages Reception desk functions in collaboration with the Clinical Director, included but not limited to, provide a warm welcome/farewell to all who enter/leave
Assists in identification of possible risk issues and coordinates with Clinical Director for appropriate resolution:
Loss any personal property
Assists clinical director with non-clinical performance improvement initiatives
Demonstrates ability to operate all non-clinical equipment used by patients/guests including:
Computer equipment in Business
Electronics in Patient rooms
Consistently and sincerely demonstrates "will do/can do" attitude at all times
Assist Director with personnel records, licensures and certifications
Assist with coordination of unit repairs/maintenance for unit
Prepares and organizes work area on a daily basis
Ensures proper physician's names are displayed for the day
Acts as liaison between patients and staff members
Prepares miscellaneous paper charts for HIM scanning
Initiates computer entry for requests: bed transfer, discharge, against medical advice, and deceased patients
Assign Mobile Heart Beat staff phone number into Rauland Borg Responder system
Answers patients call light and communicates patient needs to the care team
Answers department phone within 3 rings and communicates in a calm, pleasant manner, identifying department and self
Orders unit supplies with assigned M.S.C. and office supplies under the direction of the Clinical Director
Aids in keeping unit and supplies orderly
Prepares RN worksheets for report
Documents correct and accurate information on daily census
Initiates solutions to unit needs without prompting such as taking part in computer projects
For all physician consults, notifies physician and or physician's exchange and enters into computer
Tracks due certifications, health screenings, and evaluations
Performs other duties as assigned
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Eisenhower Health offers a generous benefits package and a matched retirement plan.
Employees are eligible to participate in a benefits program designed to make a difference for you and your family.
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A Culture of Positivity and Support
From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.
What Our Nurses Say
One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.
Lori
Neonatal Nurse
One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.
Richard
Nursing Supervisor
My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.
Jennifer
Registered Nurse
Be a Part of an Award-Winning Team
Eisenhower Medical Center