Unit Secretary, South 3

Umass Memorial Health Care Worcester , MA 01601

Posted 2 weeks ago

Requisition #: 182523

Title: Unit Secretary

Department: South 3

Grade: ADM5

Posting Date: April 24, 2018

Status: Non-Exempt

Shift: Days

Union: SHARE

Hours: 24

Shift Length: 8 hours

Location: UMass Memorial Medical Center Memorial Campus

Every other weekend and holiday.

UMass Memorial Medical Center is the region's trusted academic medical center, and part of the UMass Memorial Health Care system. We are committed to improving the health of people in Central Massachusetts through excellence in care, comprehensive health services, teaching and research.

Position Summary:

Performs a variety of clerical activities necessary for the efficient functioning of patient care unit and related duties.

Position Qualifications:

Knowledge of a variety of office procedures, operation of office equipment such as computer. Equivalent to high school plus additional specialized training. Ability to handle multiple priorities and effective communication. 3 to 12 months experience.

Major Responsibilities:

Serves as unit receptionist, directs patients, visitors and others. Answers telephone and intercom.

Takes and relays messages. Refers unusual or questionable situations to supervisor or others.

Uses pneumatic tube system, dumb waiter, and receives and transmits messages. Arranges for specimen transport.

Transcribes physician orders. Enters orders into entry system according to standard procedure. Utilizes down time procedures when indicated.

Duplicates reports, mails and distributes same. Prepares and maintains patient charts and kardexes.

Assembles medical records. Files reports and other documents such as laboratory and radiology reports and other information in appropriate part of medical records. Charts temperatures, pulses, blood pressures, weights and respiration.

Prepares diet sheets. Ensures completeness of charts and chart documents. Collates medical records according to standard procedure. Assists physician or others in procuring medical records.

Schedules patients for consults and diagnostic and therapeutic services. Ensure appropriate transportation to scheduled appointments utilizing services of ancillary departments. Ensures preparation of charts, rooms, ambulances and other services as required or directed.

Obtains past medical records, prepares transfer and discharge charts, prepares documents to accompany departing patients, and arranges patient transportation.

Maintains censuses with admissions, transfers and discharges.

Arranges admission, transfer, discharge for patients.

Enters, maintains, and retrieves computer information. Orders and maintains equipment and supplies. Maintains work area in neat and orderly fashion.

Maintains unit log as necessary. May be required to provide supply and dispatch services.

Complies with established departmental policies, procedures, and objectives.

Attends variety of meetings, conferences, and seminars as required or directed.

Demonstrates use of quality improvement in daily operations.

Complies with all health and safety regulations and requirements.

Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.



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Unit Secretary, South 3

Umass Memorial Health Care