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Unit Secretary - Labor And Delivery (Full-Time/Days With Rotating Weekends)

Expired Job

HCA Round Rock , TX 78664

Posted 2 months ago

St. David's Round Rock Medical Center is part of St. David's HealthCare, one of the largest health systems in Texas, which was recognized with a Malcolm Baldrige National Quality Award in 2014. With 171 beds, the hospital's comprehensive services include advanced cardiac care at the Heart Hospital of Austin at St. David's Round Rockthe first specialized cardiac facility in Williamson Countywith the only Hybrid Operating Room (OR) in the county; as well as emergency services in a 24-hour emergency department, including advanced trauma care with a Level II Trauma Center; St. David's Urgent Care Round Rock; and St. David's Emergency Center in Cedar Park. St. David's Round Rock Medical Center is also known for providing advanced orthopedic and robotic services, among other complex specialties. In 2016, the hospital received the Distinguished Hospital Award for Clinical Excellence from Healthgrades and also earned a national distinction for patient safety from The Leapfrog Group.

POSITION RESPONSIBILITIES:

  • Responsible for the secretarial functions in the appropriate department. Interacts with patients, visitors, physicians and their office staff, and other hospital personnel in a professional manner.

  • The Unit Secretary communicates patient information, manually and electronically, to appropriate healthcare providers.

  • Enters patient orders electronically.

  • Prioritizes the flow of patient information to all areas.

  • Acts as a centralized communication facilitator for the patient care areas. Keeps patient information confidential.

  • Exercises professional judgment in performance of services and maintains demeanor complementary of medical ethics.

  • Interview patients at workstation or at bedside to obtain all necessary account information. Bed-side registration performed utilizing carts/computers on wheels.

  • Ensure charts are completed and accurate.

  • Verify all insurance and obtain pre-certification/authorization.

  • Calculate and collect patient liable amounts.

  • Ensure that all necessary signatures are obtained for treatments.

  • Answer any questions and explains policies clearly.

  • Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by an MCO.

  • Collect co-pays, deposits, and deductibles and documents collection status in the system and chart. Issue waivers for signatures when appropriate.

Employee's conduct must reflect the Company's values and a commitment to the Code of Conduct ethics and compliance program. Acts with honesty and integrity. Treats colleagues, customers, patients and families with respect, loyalty and dignity.

KNOWLEDGE, SKILLS AND ABILITIES:

Must be able to demonstrate understanding of national patient safety initiatives by strict compliance to all safety protocols and procedures as required by both HCA and St. David's HealthCare.

POSITION REQUIREMENTS:

EDUCATION:

REQUIRED: High school diploma or GED equivalent.

PREFERRED: College courses in the health related field.

EXPERIENCE:

PREFERRED: Computer skills, 1-2 years college and/or business school, 1 year experience in general office or as a hospital based unit clerk, or a crossed trained PCT I

Special Qualifications
1.Good communication skills, able to read, write and comprehend medical terminology.
2.Good grammar, spelling and math skill to perform related clerical and secretarial duties,
3.Ability to interact with others in a diplomatic and courteous manner on the telephone and in person.

Licenses and Certificates: None required.


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Unit Secretary - Labor And Delivery (Full-Time/Days With Rotating Weekends)

Expired Job

HCA