Unit Secretary II

Location: Steward Medical Group - North

Posted Date: 9/25/2024

Job Type: Full Time

Department: 1107.68417 Hawthorn Endocrinology

We pride ourselves on knowing that we can make a difference in the lives of our patients every day! We aim to create a supportive environment where you can develop your skills and further your career path with a passionate team of employees who are driven to learn from one another.

The successful candidate will:

• Assisting with billing: Completing billing documentation and collecting co-pays and pre-pays

• Providing customer service: Answering inquiries from patients and healthcare providers

• Reviewing patient information: Checking patient medical history and insurance coverage

• Obtaining authorization: Verifying eligibility, benefits, and pre-certification requirements

• Communicating with providers: Contacting referring physicians and insurance carriers for information

• Tracking progress: Monitoring the status of pre-authorizations and notifying administrative assistants of due dates

• Documenting information: Entering new patient information into the computer system and documenting the patient's record

• A high school diploma and job training specific to their industry. In the medical insurance industry, they may also need advanced qualifications in medical coding and billing.

Interact effectively with patients who may be under physical and/or emotional stress; bilingual communication skills are helpful. Present a positive attitude and a professional appearance

Be well organized and develop a structural base in spite of frequent interruptions.

Remain calm and courteous with all patients, staff and co-workers as well as flexible with work assignments

Interact with Physicians, Nurse Practitioners, Physician Assistants, and other members of the medical staff in a collaborative manner.

Qualifications:

High School diploma or equivalent required

3 to 5 years' experience in a health care delivery system.

Bilingual skills preferred

Computer-literate, Windows, MIS, e-mail spreadsheet format.

We offer you:

Vacation, holiday and sick time

Comprehensive benefit package including medical, dental, vision and other elective insurance as well as tuition reimbursement

401K with company contribution

Supportive culture and professional development

Internal growth opportunities