Unit Secretary Emergency Department

Trinity Health Corporation Springfield , MA 01105

Posted 2 months ago

Employment Type:

Part time


Day Shift


Trinity Health Of New England is looking for an experienced Unit Secretary to join our team of mission-driven healthcare innovators at Mercy Medical Center. Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors. This person is responsible for assisting physicians while providing exceptional treatment to patients with a variety of medical conditions.

The ideal candidate will display a drive to provide patient-centered experiences through scholarly scientific inquiry, compassion for the human spirit and mind, advocacy and education for the patient and families, and collaboration with all those who touch our patients. This critical role Performs various duties related to patient assistance, patient transportation and the cleaning of the operating rooms and general surgical area.

Top Reasons to Work at Trinity Health of New England:

  • Patient-Centric environment

  • Great Benefits

  • Career growth and advancement potential

  • Diverse and Inclusive Culture

Work Hours/Shift:

  • Part-time

  • 24 hours per week

  • 7am - 3pm

  • Every other weekend and holiday

You Will Be Responsible For:

  • Exceptional Patient Care: Meets/greets patients/family/visitor in a pleasant manner assisting them with comfort needs though out their hospital stay.

  • Excellent Communicator: Answers telephone calls, responds to routine inquiries and relays messages. Responds to patient's intercom calls and notifies appropriate personnel of patient's request.

  • Strong Educator: Educate patients and family members so that they have a transparent understanding of the care being provided.

  • Technical Familiarity: Assembles medical charts and maintains charts by filing all necessary reports and results. Maintains confidentiality of the patient record

  • Active Teamwork: Assists with the coordination of patient needs for satisfaction. Orders meals, calls housekeeping, and notifies management if concerns are heard in the department.


  • Education: General knowledge normally acquired through receipt of a High School diploma or equivalent.

  • Certification: CPR and CPI required.

Preferred Skills:

  • Experience: Basic computer skills required. Effective communication, organizational and critical thinking skills.

About Trinity Health Of New England:

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.Employees can also take advantage of extra benefits specific to each hospital.

Step up to your potential. Write your story and apply today!

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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Unit Secretary Emergency Department

Trinity Health Corporation