Unit Leader Supv II E / Rev Cycle Prof Svcs Adm

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.

With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

Department Description:

The System Support Office's Professional Billing Department supports professional billing for the providers of HHC's 5 hospitals and Hartford Healthcare Medical Group. This includes over 800 providers and 100 service locations.

The department consists of teams covering all aspects of professional billing including front end revenue cycle, insurance verification, coding, claims, cash posting, and accounts receivable. Our teams collaborate daily with other departments across the system such as hospital billing, operations, finance, compliance, and many more.

Position Overview:

Supervises the Insurance Verification Team to ensure high quality, cost-effective service is delivered in support of the hospital's strategic plan, and the function's goals and objectives. The supervisor is responsible for the day to day operations of the team.

Tasks include: Provide clear expectations for the team, perform daily rounding on the floor to coach, teach, mentor, reviewing metrics & determine root cause, review and approve timecards bi-weekly as well as other personnel responsibilities, attend meetings, and develop standard work.

• Bachelor's Degree and/or appropriate certification may be required.

• Specific work experience may be necessary.

• Knowledge in Lean concepts and process.

• Experience leading employees.

• Strong communications skills required - both written and verbal.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.

We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.