Unit Coordinator Per Diem

Role Overview:

• Administrative and clerical activities supporting the PTAC nursing, case management, and bed planning departments along with PTAC leadership

• Coordinates and supports various meetings including booking conference rooms and taking meeting minutes

• Keeping teams site and documents up to date and consistent with MGB standards

• Orders, receives, and unpacks unit supplies

• Organizes and manages information at the PTAC (updating binders, printing orientation booklets, hanging up information, maintaining standardization of cubicles in the transfer center, tidying up, etc.)

• Plan staff events

• Activities to support timely transfer of patients into the MGB system

• Calling OSH with assignments, and paging clinicians where needed

• Communicating with lead RN, case management, and bed planning

• Scheduling appts for patients referred outpatient

• Run patient reports for huddles, shift change, weekly transfers, etc.

• Monitor for and upload incoming faxes

• Monitor for, follow-up on, and upload images

• Create MRNs and booking encounters

• Enter insurance encounters and review insurance participation grid

• Monitors and answers phones on hold in que

• Updates and maintains phone directory

Qualifications:

• Education: High School Diploma required. Associates Degree in healthcare-related field preferred.

• Experience: 1-2 years of experience in a medical setting and customer service experience preferred

Skills, Abilities, Competencies:

• Skilled in Epic EMR

• Knowledge of Medical Terminology

• Computer knowledge in Windows-based environment strongly preferred.

• Demonstrated knowledge of Microsoft Office suite

• Demonstrated customer service skills

• Ability to prioritize multiple tasks in a fast paced work environment