Unitypoint Health Dubuque , IA 52002
Posted 1 week ago
Overview
The Emergency Department specializes in emergency medicine and operates 24 hours a day. The department sees a variety of patients from newborns to geriatrics who come by ambulance or walk in. the Emergency Department provides the initial treatment and stabilization of patients who come with a broad spectrum of illnesses and injuries, some of which can be life threatening.
The Emergency Department Unit Clerk is the communications coordinator and is responsible for clerical work on the unit. Successful performance contributes to a holistic approach to the delivery of services, family-centered care and a high level of satisfaction from team members, patients and families through excellent customer service.
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Responsibilities
Leadership and Management
Exercises and promotes effective communication in a multidisciplinary team approach.
Serves as preceptor and mentors new Unit Clerk staff as a positive role model.
Willing to cross-train to associated area on the unit and takes responsibility to maintain own competencies.
Safety and Quality
Acts in accordance with DNV Primary Stroke Center guidelines and educational requirements therein.
Acts in accordance with the Society of Cardiovascular Patient Care guidelines and educational requirements therein related to Heart Failure Accreditation and Chest Pain Center Accreditation. Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
Service
Utilizes current technology and electronic medical record to complete duties efficiently.
Utilizes electronic medical record to facilitate patient flow in the department.
Promotes family-centered care appropriate to age of patients served in the emergency department.
Coordinates and prioritizes the dissemination of information.
Manages clerical supplies, i.e., ordering, obtaining, transporting, storing, filing, etc.
Adheres to unit specific employee accountabilities.
Is flexible with assignments and work load, and maintains personal performance standards and skills.
Utilizes cost effective measures consistent with the needs of the users, established standards and the hospital's budgetary guidelines.
Exercises and promotes effective communication in a multidisciplinary team approach.
Financial
Qualifications
Minimum Requirements
Identify items that are minimally required to perform the essential functions of this position.
Preferred or Specialized
Not required to perform the essential functions of the position.
Education:
High School graduate or equivalent
Experience:
Previous clerical experience.
Able to type accurately.
Experienced in Microsoft Office application software.
License(s)/Certification(s):
Valid driver's license when driving any vehicle for work-related reasons.
Knowledge/Skills/Abilities:
Writes, reads, comprehends and speaks fluent English.
Must have intermediate to advanced computer skills.
Other:
Use of usual and customary equipment used to perform essential functions of the position.
Area of Interest: Administrative and Clerical;
FTE/Hours per pay period: .50;
Department: Emergency Department;
Shift: Variable schedule between 7:00 am
Unitypoint Health