Unit Clerk

Georgetown Behavioral Health Institute Georgetown , TX 78626

Posted 2 months ago

The Unit Clerk is responsible for the facilitation of the flow of information associated with the unit's operation; to provide clerical support to the unit/nursing team between the hours of 11a and 7p.

Requirements

  • Education: High School degree or equivalent preferred.
  • Licenses: None required
  • Experience: 1 year customer service experience preferred. Six months of healthcare receptionist experience in comparable health care setting preferred. Prior administrative or clerical experience in clinical or community-based setting highly preferred. Experience with multi-line phone systems a plus.
  • Knowledge, skills, and abilities:
  • Basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word and Excel and typing skills.
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, the leadership team and external partners.
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability
  • Emotional maturity.
  • Highly resourceful team-player, with the ability to also be extremely effective independently.
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
  • Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment, working well under pressure with minimal supervision.
  • Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse groups.
  • Well-developed verbal and written communication skills in English; Additional language abilities desirable.6. Knowledge of basic math and modern office procedures.
  • Ability to remain seated for long periods of time without significant discomfort or distress.
  • Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization.

Benefits

Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off.

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Unit Clerk

Georgetown Behavioral Health Institute