Texas Children's Hospital The Woodlands , TX 77380
Posted 4 days ago
We are searching for a Unit Clerical Assistant (Woodland's Acute Care) -someone who works well in a fast-paced hospital setting. In this position you'll perform receptionist and clerical responsibilities for assigned unit. We need someone who can represent the Hospital, utilizing effective customer service skills, ensure that hospital visitation guidelines are followed, and that the waiting area is used appropriately, and to assist the families of patients in obtaining needed information.
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Responsibilities:
Serves as a receptionist to all visitors, provides appropriate information upon request, and accurately takes and delivers family messages, locates families at request of health team members
Positively interacts with other members of the health care team, in order to meet the needs of the patient and family
Promptly and courteously answers patient calls and notifies the appropriate clinician of the patient's need
Greets all visitors courteously with respect to social, cultural, and ethnic needs
Demonstrates cost effective materials management by maintaining and ordering supplies, appropriate par levels, and proper equipment and functioning as measured by supervisory observation, verbal/written feedback
Ensures Chart Lite contain all necessary forms that are clearly labeled, as measured by supervisory observation, verbal/written feedback
Ensures daily charges are entered, audited, and reconciled to include follow-up on discrepancies as measured by supervisory observation and accuracy of reconciliation reports
Incorporates the use of available software programs to meet unit needs as measured by supervisory observation
Greets all persons entering and exiting the unit and provides identification stickers to visitors
Remains current in unit/hospital information by attending unit meetings and reading meeting minutes 90% of the time, as measured by review of unit records
Minimum Qualifications:
High school diploma or equivalent
One (1) year experience as secretarial/administrative coordinator in hospital/doctor's office
Knowledge of basic secretarial functions and excellent customer service skills
Preferred Qualifications
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Texas Children's Hospital