Spartanburg Regional Medical Center Spartanburg , SC 29306
Posted 4 days ago
The Unit Ambassador is responsible for patient related clerical activities, departmental clerical duties, computerized order entry procedures, and other unit activities, as assigned. The Unit Ambassador must be able to provide and understand the specific communication needs of patients, families, and visitors. The Unit Ambassador will collaborate with Leadership in developing and implementing the Spartanburg Regional Healthcare System#s Mission, Goals and Values. Education
/A License/Registration/Certifications
The Unit Ambassador is responsible for patient related clerical activities, departmental clerical duties, computerized order entry procedures, and other unit activities, as assigned. The Unit Ambassador must be able to provide and understand the specific communication needs of patients, families, and visitors. The Unit Ambassador will collaborate with Leadership in developing and implementing the Spartanburg Regional Healthcare System's Mission, Goals and Values.
Education
High School Graduate or equivalent
Completion of Unit Secretary Course or equivalent healthcare experience to include Medical Terminology
Experience
License/Registration/Certifications
Required Skills
Demonstrates proper business and telephone etiquette and sound judgment in receiving and placing calls
Basic Computer Skills
Identifies areas for improvement and seeks ways to work on self-defined weaknesses
Assists patients by answering call lights in person, and helping with requests when able or notify nurse or unlicensed assistive personnel (UAP) in a timely and courteous manner
Pass warm washcloths before meals, for quiet time or at bed time to prepare patients for meal times and sleep hours
Welcomes and greets patients upon arrival to the unit and rounds on patients every 3 hours
Delivers meals/snacks, water and ice in a timely manner
Straighten Rooms - clear off bedside table; help keep rooms tidy
Knowledgeable in use of and response to Facility Alert, Medical Alert, Medical Emergency Systems
Proactive in addressing potential needs of patients
Assist with admissions, transfers and discharges through clerical duties
Remains committed to unit, department and division goals
Attends continuing education classes offered at Spartanburg Regional Healthcare System
Reports risk management concerns to appropriate person
Adheres to system wide standards of behavior
Adheres to proper chain of command
Maintain minimum level of supplies for unit and/or patient care area
Answers questions and directs visitors/family in a courteous manner
Other duties as assigned
Spartanburg Regional Medical Center