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Unica Developer

Expired Job

Cognizant Technology Solutions Dallas , TX 75201

Posted 2 months ago

Lead Administrator

Qualification:

Bachelor's in engineering or equivalent

Responsibility:

Project Planning & Setup:

  • Plan for hardware and the software requirements and submit it to supervisor for review.

  • Assist customer in identifying hardware/software requirements.

  • Set up system for evaluation during requirements stage(depending on the type of project: implementation/ support/ transformation).

  • Conduct discussions with different stakeholders to finalize test objectives.

  • Verify system build, test environment and iteration test plan.

Requirements Understanding and Analysis:

  • Analyze and validate the system and infrastructure requirements.

  • Determine the infrastructure required for application deployment.

  • Conduct sizing based on the inputs during requirement gathering (hardware configuration).

  • Identify any prerequisites and dependencies for application.

  • Prepare a master list for installation.

  • Map all functional requirements to technical requirement.

  • Prepare high level infrastructure requirement.

  • For support projects, understand the customer landscape.

  • Evaluate if Cognizant has sufficient capabilities to support the project.

  • Evaluate customer demographics and prepare analysis reports.

Design & Implementation:

  • Define technical solution by understanding various functional and non functional requirements.

  • Create system architecture (scalability, availability).

  • Explore and evaluate multiple design options.

  • Share design and obtain buy in from various stakeholders.

  • Develop the design for disaster recovery plan.

  • Validate the application design.

  • Design, develop and finalize the security strategy.

  • Perform a data management strategy (such as when customer wants to go for archiving).

  • Develop deployment plan (production, quality).

  • Initiate the build for development after the design is finalized.

  • Define any deployment required as prebuild system.

  • Plan for system maintenance strategy like monitoring, configure clean up activities.

  • Define standard operating guidelines.

  • Define the roles from a security perspective.

  • Adopt best practices.

  • Build system for QA.

  • Build application environment for testing.

  • Create roles as per specification and ensure alignment to SOX requirements.

Testing Management:

  • Review test results and provide technical inputs from a system administration perspective.

  • Transition roles from development to QA environment.

  • Make any role corrections if required.

  • Follow up with development team for rework on code defects and close the same.

Project Closure Activities:

  • Conduct activities related to system administration during configuration which are requested by clients.

  • Create build for production system.

  • Liaise with technical lead (development) and deploy system architecture in production system.

  • Develop SOPs.

  • Post final acceptance, create all documentation.

  • Participate in handover to AVM team.

  • Provide support for agreed number of overlap days.

  • Provide any support required on defects identified.

  • Develop SOPs for security procedures.

  • Maintain all audit related requirements.

Ongoing System Administration:

  • Define KPIs/SLAs.

  • Define alert systems and guide team to implement them.

  • Create back up and recovery plans.

  • Monitor adherence of system maintenance activities and resolve escalations.

  • Conduct RCA of issues.

  • Develop report on service level availability of the system and capacity utilization.

  • Monitor security audit log and take necessary actions.

  • Manage identity management experience.

  • Conduct security risk assessment.

  • Ensure business continuity is maintained.

  • Seek feedback on security experience and take actions to ensure compliance is maintained.

  • Optimize system performance.

  • Proactively analyze and resolve performance bottlenecks.

  • Identify end use/applications performance problems and determine optimal performance settings.

  • Support relevant teams in resolution of application performance problems.

Sales Support:

  • Provide support in presales activities by providing inputs during proposal development from a system perspective.

  • Provide inputs for estimation of sizing, infrastructure cost etc.

  • Collaborate with Business Analysts to create RFP responses.

  • Participate in seminars /conferences.

People Management:

  • Provide assistance in selection of representative employee groups for training.

  • Conduct training with the help of academy.

  • Mentor team members in project teams with respect to technical skills on projects.

  • Conduct technical, face to face interviews with candidates and support recruitment process.

  • Coordinate with the supervisor in understanding how administrators can better contribute to the project, seek feedback and address concerns.

  • Provide inputs during performance appraisal of administrators.

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Unica Developer

Expired Job

Cognizant Technology Solutions