Unemployment Insurance Representative 1 - Minimum Qualifications Waived

The Position

Unemployment Insurance Representatives perform a broad variety of activities related to the timely and accurate processing and payment of unemployment insurance benefit claims.

Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation.

This recruitment will be used to fill intermittent vacancies as they occur for the Department of Employment, Training and Rehabilitation in our Telephone Claims Centers. Incumbents will work as Claims Examiners in a call center environment.

They will answer calls from people wishing to file unemployment insurance claims. Incumbents receive and process initial, obstructed and extended claims and overpayments for unemployment insurance benefits; interview claimants to verify the accuracy of claims information entered in the telephone queue and computer database and wages reported by employers; solicit monetary and non-monetary information necessary to determine eligibility and the type of claim to be filed; identify potential issues which may result in disqualification of benefits; document required information in the claimant's computer file; calculate and advise claimants of options available for collecting benefits and of benefit rights and eligibility obligations; respond to inquiries from employers and claimants in accordance with statutory requirements; and refer claimants to other services available in the community and agency for training, job search assistance and social services. This recruitment may be used to fill Unemployment Insurance Rep 1 vacancies in other units of DETR as they occur.

This position is an underfill of an Unemployment Insurance Representative 2 position and will progress to the next level upon meeting eligibility requirements. This position may be required to work weekends or hours outside of the traditional 8:00 am to 5:00 pm schedule. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible.

*The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range

• The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-12_0/