Underwriting Supervisor - Personal Lines

American Modern Insurance Group Amelia , OH 45102

Posted 3 weeks ago

Job Description:

The Personal Lines Underwriting Supervisor leads a team of Underwriters and Associates to build an engaged culture and ensure sound decisions. This role manages analysis and efficient workflows to support top-line growth and bottom-line profitability objectives. In addition, the role:

  • Coaches associates to ensure data analysis and underwriting judgment are consistently used to make sound, timely decisions.

  • Mentors associates in career development and holds one-on-one meetings.

  • Leads a team of underwriters and builds a motivated, curious, collaborative, and engaged culture.

  • Manages associates and team: performance, service levels, back log, work load, and organization.

  • Ensures compliance to policies, rules and regulation through portfolio reporting and policy level quality validation audits.

  • Operates in a professional, customer friendly manner even with adverse decisions.

  • Conducts data analysis on portfolios of risk to identify issues and trends.

  • Identifies workflow, process improvements and documents business requirements for change.

  • Collaborates with other departments to resolve issues through a team approach.

  • Hires, trains, and develops associates while managing resource capacity.

  • Other duties as assigned.

Qualifications

Required:

  • Bachelor's Degree, Supervisor's certification, CPCU or other industry coursework/designation.

  • 3+ years of underwriting experience.

  • Excellent written and verbal communication skills, leadership, time management, and process improvement skills.

Preferred:

  • Advanced Degree in applicable field.

  • Insurance background and/or data analytics experience.

  • 2+ years supervising exempt associates, teams or process, preferably in underwriting.

  • Advanced skill in Excel, Cognos, or Access.

  • Ability to embrace and promote change.

Employment Type

Full Time


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