Underwriting Customer Service Representative

Kemper Dallas , TX 75201

Posted 4 months ago

Position Summary:

As a Customer Service Underwriter you will underwrite and process new business applications, renewal referrals, renewal exceptions, complete endorsements, process cancellations, and reinstatements. In this position you will also service incoming phone inquiries from customers (both agents and insured's).

Our Dallas office offers a great work environment including onsite workout facilities and onsite cafeteria. The office is conveniently located at the intersection of LBJ/635 Fwy and Interstate 75.

Position Responsibilities:

  • Respond to telephone inquiries.

  • Process underwriting transactions.

  • Perform "Team Job" functions.

  • Participate in meetings and special projects.

  • Request Billing corrections and follow up.

Position Qualifications:

  • Either 2 years of experience in a company underwriting role, or 2 years call center experience.

  • Requires a high school diploma.

  • Acceptable aptitude test scores.

  • Bilingual is a plus

  • Ability to work shifts from 9:00am 6:00 pm CST, Monday Friday required.

Our employees enjoy great benefits:

  • Qualify for your choice of health and dental plans within your first month.

  • Save for your future with robust 401(k) match, Health Savings Accounts and various retirement plans.

  • Learn and grow with our Tuition Assistance Program, paid certifications and continuing education programs.

  • Contribute to your community through United Way and volunteer programs.

  • Balance your life with generous paid time off and enjoy business casual dress.

  • Protect what you love with discounts on Homeowners and Auto insurance products.

  • Get employee discounts for shopping, dining and travel through Kemper Perks.

Kemper at a glance

With $8 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in home, auto, life, health and valuables insurance products for individuals, families and businesses.

Kemper's underwriting companies* are rated A- (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper services six million policies and ranks among the top 25 personal lines property and casualty writers.

  • Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice.

An Equal Opportunity Employer, M/F/D/V

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Underwriting Customer Service Representative