Underwriting Assistant

Mercury Insurance Group Austin , TX 78719

Posted 5 months ago

Position Summary:

The primary job function is to perform various moderately complex clerical and administrative duties in support of the professional underwriting staff.

Essential Job Functions:

  • Verifies current loss report information; codes claim data and enters into computerized system.

  • Indexes and orders motor vehicle records and other confidential reports for Underwriting staff as directed.

  • Matches records to correct file.

  • May handle out-of-state records. Examines endorsement forms for completeness and accuracy.

  • Under direct supervision, inputs policy changes into computerized system.

  • Sets up renewal files and transfers pertinent information to new file.

  • Ensures correct forms are obtained from agents/insured and processes according to established guidelines.

  • Sends requests for additional data as needed. Responds to inquiries from insureds, claims, and agency personnel regarding forms, underwriting procedures, files information, etc.; assists with special requests or projects.

  • Provides courteous and timely customer service. Maintains various logs and production records; may compile information and prepare reports as necessary.

  • Handle telephone calls from Company producers on a regular basis.

Education:

  • High School diploma required

Experience:

  • At least 1 year of directly related experience required

  • Or equivalent combination of education and/or experience

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Underwriting Assistant

Mercury Insurance Group