The primary job function is to perform various moderately complex clerical and administrative duties in support of the professional underwriting staff.
Essential Job Functions:
Verifies current loss report information; codes claim data and enters into computerized system.
Indexes and orders motor vehicle records and other confidential reports for Underwriting staff as directed.
Matches records to correct file.
May handle out-of-state records. Examines endorsement forms for completeness and accuracy.
Under direct supervision, inputs policy changes into computerized system.
Sets up renewal files and transfers pertinent information to new file.
Ensures correct forms are obtained from agents/insured and processes according to established guidelines.
Sends requests for additional data as needed. Responds to inquiries from insureds, claims, and agency personnel regarding forms, underwriting procedures, files information, etc.; assists with special requests or projects.
Provides courteous and timely customer service. Maintains various logs and production records; may compile information and prepare reports as necessary.
Handle telephone calls from Company producers on a regular basis.
At least 1 year of directly related experience required
Or equivalent combination of education and/or experience
Mercury Insurance Group