Cigna Austin , TX 78719
Essential Responsibilities and Functions of the Job:
Assess risk by review and analysis of life and health applications, reinstatements, policy changes, interviews and records.
Determines whether to accept, modify or decline that risk in accordance with departmental and company guidelines and standards.
Maintains and assists in updating materials, manuals, rules and regulations pertaining to life and health products.
Handles daily written and telephonic inquiries from agents and/or applicants regarding difficult or technical situations and complaint issues.
Develops positive relationships with marketers, other departments and clients.
Reviews medical reports and consults with the Medical Director and/or supervisor on any questionable or new medical procedures/situations.
Provides underwriting support to the Underwriting Analysts/Phone Verification unit.
Other Specific Knowledge, Skills, and Experience Required:
Good analytical skills
Well organized, detail oriented
Ability to prioritize work
Strong written and verbal communication skills
Minimum of two years insurance experience, preferably Life and Health Underwriting
Equipment/Software Use and Proficiency:
Word and Excel, beginner level at minimum
Familiarity with computer systems, online processing
Facsimile machine, Photocopier, Telephone