Undergraduate Program Coordinator-Cals Department Of Communication

Undergraduate Program Coordinator-CALS Department of Communication

About the CALS Department of Communication

The Department of Communication is dedicated to enhancing understanding of communication processes, institutions, systems, and practices; informing and educating a wide range of constituencies; and fostering communication competencies, all in service to ethical public discourse in a civil society committed to positive social change. Our faculty, graduate students, undergraduates, and alumni are recognized leaders in developing and applying novel theoretical perspectives to address important issues.

The Opportunity

The Undergraduate Program Coordinator (UPC) plays a pivotal role in the Department of Communication, serving as a key point of contact for undergraduate students, faculty advisors, and stakeholders. Reporting to the Administrative Manager and partnering with the Director of Undergraduate Studies (DUS) and CALS Student Services, the UPC administers all aspects of the Undergraduate Program, providing direction, support, and guidance to students and faculty.

Key Responsibilities:

• Academic Support: Provide comprehensive academic advising to undergraduate students, including guidance on academic requirements, course selection, and extracurricular opportunities. Serve as the primary point of contact for current and prospective undergraduate students, addressing inquiries and providing personalized support.

• Collaboration and Partnership: Collaborate with the DUS, CALS Student Services, and enrollment representatives to ensure alignment with university enrollment goals and initiatives. Maintain strong collaboration with CALS Student Services, reporting to the Associate Director of Inclusive Academic Advising.

• Program Administration: Administer all aspects of the Undergraduate Program, including core undergraduate advising, curriculum management, and event coordination. Provide administrative support to the curriculum committee and facilitate resources for faculty advisors.

• Community Engagement: Foster a sense of belonging and inclusivity within the undergraduate community, creating an environment conducive to academic and personal growth. Develop and coordinate student-focused events such as orientation and graduation to enhance community engagement and support.

• Record Management: Maintain accurate student and curriculum records, ensuring compliance with university policies and procedures. Utilize technology platforms and systems to manage student information and curriculum data effectively.

• Event Coordination: Coordinate and organize student-focused events, including orientation sessions, graduation ceremonies, and other related activities. Ensure seamless execution of events by managing logistics, communication, and resource allocation.

This is a full-time (39 hours/week) Contract College position that is based in Ithaca, NY and fully on-site. Typical work hours are 8am-4:30pm Monday through Thursday and 8am-3:30pm on Fridays with occasional weekend and evening hours to support events.

What We Need

We are looking for a team member who is welcoming, student-services oriented, and highly organized. Additionally, you will:

• Hold an Associate's degree and 4 to 6 years relevant experience or equivalent combination.

• Demonstrate commitment to supporting diversity, equity, access, inclusion, and wellbeing.

• Be passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.

• Work independently while supporting the efforts of an overall team.

• Be a self-starter and able to take initative with minimal supervision.

• Demonstrate expertise with Microsoft Word, Excel, PowerPoint, and scheduling tools is required Strong customer service skills.

• Work through complex problems and provide solutions.

• Possess excellent written and oral communication skills, organizational skills with the ability to prioritize multiple projects, demonstrate flexibility, adapt to changes and provide consistent and accurate information.

• Utilize a high level of discretion and sound judgment with confidential information.

• Be personable, flexible, possess excellent organizational and communication skills and take ownership and pride in their work.

If you possess these experiences and skills this may be the role for you! There are a few other qualifications that we would view as incredibly helpful in this role, to include:

• Experience in an academic environment is preferred.

• Knowledge of Cornell student systems (Bursar, grades, course enrollments).

A cover letter and resume are required for further consideration for this position.

Rewards and Benefits

• This position is based in Ithaca, New York and is fully on-site.

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.

• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.

• Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.

• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

Visa Sponsorship is not available for this position.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

University Job Title:

Student Services Asst V

Job Family:

Student Services

Level:

E

Pay Rate Type:

Hourly

Pay Range:

$26.25 - $30.46

Remote Option Availability:

Fully Onsite

Company:

Contract College

Contact Name:

Jamie Doss

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates.

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EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2024-03-19