Turndown Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City.

We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville.

The Opportunity:

We are seeking a Turndown Attendant, an exciting opportunity to be part of the new Four Seasons Hotel and Private Residences Nashville!

The Turndown Attendant is an integral part of the Housekeeping Team, maintaining the guest rooms and suites to industry high standards which allows the ultimate comfort for our visiting guests. A great eye for detail, a high sense of quality and integrity, and a passion for great service will make a successful candidate.

Responsibilities Include (but are not limited to):

• Clean guestrooms as assigned by management and in accordance with hotel standards.

• Inspect all rooms (vacant or occupied) checking standard of cleanliness, missing guest amenities and/or supplies.

• Has a set number of occupied rooms to clean during a shift. Removes used towels and replaces them with clean ones from the Linen Closet. Wipes down any wet services in the bathroom. Folds any clothing left in room and places it in appropriate spot. Removes Room Service trays, dishes and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed.

• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, and pens.

• Prepares unoccupied rooms for turndown for arriving guests.

• Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately.

• Responsible for reporting to the manager the rooms, which do not require service, or which have Privacy signs in assigned area.

• To carry out any other cleaning duties as specified by your manager.

• Works harmoniously and professionally with co-workers and hotel employees.

Preferred Qualifications and Skills:

• High School education or equivalent experiences.

• Preferred experience in a luxury hotel in Housekeeping or equivalent with Four Seasons or another organization.

• Have a high level of attention to detail.

• Knowledge and the ability to operate cleaning equipment.

• Ability to understand and working knowledge of English.

• Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts

About Four Seasons Hotel & Private Residences Nashville

A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city's creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck.

Service Culture

Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

What to Expect

• Dynamic Employee Culture where you are encouraged to be your true self!

• Inclusive and diverse employee engagement events all year-round

• Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay

• Sick Pay, Disability Coverage and Life Insurance

• Exclusive discount and travel programs with Four Seasons Hotels and Resorts

• Complementary Uniforms and uniform care

• Complimentary Employee Meals

• Comprehensive learning and development programs to help you master your craft.

• And so much more!

Visa Requirements

Authorization to work in the United States is required for this role.

FOUR SEASONS HOTELS & RESORTS

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf