Turn Down Attendant

Canyon Ranch Lenox , MA 01240

Posted 3 months ago


Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979, operating the world's most celebrated collection of life-enhancement properties, holistic living developments, and complementary brand extensions. Celebrating its 40th Anniversary this year, Canyon Ranch has imparted integrative expertise to millions of guests on land, at sea and in the air. With established wellness destination resorts in Tucson, Arizona and Lenox, Massachusetts, the brand's first foray into California introduces Canyon Ranch Wellness Retreat - Woodside. Slated to open in fall 2019, the first Canyon Ranch retreat model will offer guests highly-sensory, personalized wellness sojourns and thoughtfully-curated programs embracing multiple themes. In addition, Canyon Ranch operates the world's largest day spa at The Venetian hotel in Las Vegas, Nevada; it has an ongoing collaboration with Singapore Airlines to provide food and wellness services on its ultra-long range flights; and it operates 22 Canyon Ranch at Sea wellness facilities onboard luxury cruise ships: Cunard Cruise Line, Oceania Cruises, Regent Seven Seas Cruises, and on Celebrity Cruises. Canyon Ranch is a 13 -time winner of Travel + Leisure's Best Spa Award, an 11- time recipient of the Conde Nast Traveler Best Destination Spa Award, and both Canyon Ranch resort s were named in the 2019 U.S. News & World Report Best Hotels rankings.


Canyon Ranch is looking for a Turndown Attendant (part time) at our Lenox, MA location.

The turndown attendant is responsible for the nightly turn down of guest's rooms and any special room related request.

This person will:

  • Turns down beds and puts in the proper literature according to the in-house status.

  • Empties wastebaskets. Fills ice buckets, closes the blinds, removes soiled linen and places fresh linen in the guest's room.

  • Responds to calls promptly as requested.

  • Makes-up beds as directed by the Front Desk.

  • Replenishes amenities as needed.

  • Helps clean carry over's from day housekeeping staff.

  • Clean break room at night.

  • Put away supplies, distributing linens in both wings when needed.

  • Clean glasses and distribute in all house keeping designated areas as needed.

  • Clean computer resource room.


Experience: Turndown or Room attendant experience preferably in a hotel / resort environment.

Knowledge, Skills & Abilities:

  • Must be physically able to perform housekeeping tasks, which require bending, lifting, carrying, and standing for long periods of time.

  • Must be able to respond to guest request courteously and effectively.

  • Must have effective communication skills and the ability to work with a variety of people.

  • Must be flexible and able to perform a variety of duties as directed.

  • Must be alert, safety conscious, and pay exceptional attention to detail.

  • Must possess a strong sense of pride in work.

$500 sign on bonus, details upon interview! Great benefits program and full use of the facilities!

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Turn Down Attendant

Canyon Ranch