A Belk Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk's merchandise, has an awareness of industry technology, and displays the ability to use technology to enhance core selling skills.
Continuous Learning & Innovation:
Using Mobile Devices to complete a sale (where applicable).
Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience.
Using the Belk App and informing customers about the Belk App to enhance their shopping experience.
Using the Belk website to look up merchandise and complete in-store orders for customers
Focusing on Results:
Meeting or exceeding personal sales per hour goals.
Increasing units sold per transaction by recommending products to customers.
Identifying and reducing shrinkage in area.
Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
Maintaining Belk professional dress standards and appearance.
Maintaining floor and stock areas consistent with store standards.
Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department.
Following the ROCC the Dock process.
Ensuring timely set-up including signage for promotional events.
Following procedures for all systems including counts, markdowns, re-tickets and inventory control.
Complying with store policies including, but not limited to those concerning attendance and tardiness.
Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager.
Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.