TS Operator Specialist I

Park National Bank Newark , OH 43055

Posted 7 months ago

Responsibilities

  • Maintain proficiency in mainframe operating system duties

  • Maintain proficiency in software packages provided by our selected vendors for online/batch processing, job scheduling, system/database backups and others job supported functions

  • Maintain proficiency in Microsoft Office products

  • Maintain a basic understanding of bank products and services

  • Monitor computer systems and connected devices to ensure they are functioning as desired

  • Monitor online and batch processing jobs, quickly identifying problems or errors, and ensuring quick resolution and correcting problems, escalating appropriately

  • Validate processing totals

  • Complete all established and on-demand processing schedules

  • Execute operations job requests as requested and approved

  • Develop, improve and implement new processes and procedures when necessary

  • Ability to prioritize work load and consistently meet deadlines

  • When necessary, place service requests with the vendor utilizing their preferred method of reporting issues

  • Assist in software changes and upgrades as directed

  • Maintain awareness of and adhere to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to their daily tasks

  • Other duties as assigned

Schedule

The Operations Team is currently staffed 24/7 with overtime as needed. In general, this position requires a 40-hour work week that is maintained on one of three shifts. The average Saturdays per month is 2and Sundays will be occasionally required. A minimum of 37.5 hours is required to maintain eligibility for full time status. Final schedule decisions to be determined by supervisor.


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TS Operator Specialist I

Park National Bank