Trust Operations Specialist II

Basic Qualifications:

• High school diploma or equivalent, required; Associate degree, preferably in trust or business-related fields, or commensurate work experience, preferred.

• Minimum of one (1) year work experience with computers including Microsoft Word and Excel, required.

• Minimum of one (1) year experience in a financial/accounting work environment, required.

Job Purpose and Scope:

Provides Trust system processing support to customer accounts for the Trust and Wealth Division related to certain accounting and securities transactions to include recording (data entry), balancing, reconciling, and reporting all such transactions.

Essential Job Functions:

• Provides Trust system processing support for all cusip research and setup as requested by the Investment, Administrative, PHI and Operations departments.

• Reconciles ex-date mutual fund positions daily.

• Processes and monitors ACAT and NON ACAT free asset activity movement.

• Processes Trust dual control vault security movement activity.

• Updates manual security pricing.

• Processes OFAC requests upon submission.

• Performs special research and projects upon request.

• Provides backup and cross-team support for other functions within the Operations department of the Trust and Wealth Division.

• Maintains good punctuality and attendance to work.

• Follows Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities:

• Knowledge of general financial principles.

• Knowledge of securities industry transaction flow.

• Ability to communicate effectively both verbally and in writing.

• Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.

• Ability to demonstrate initiative to accomplish work objectives.

• Ability to work effectively and demonstrate flexibility in a continually changing environment.

• Ability to work without close supervision.

• Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.

• Ability to maintain confidentiality.

• Ability to work extended hours.

• Ability to maintain attention to detail.

• Ability to demonstrate effective time management skills.

• Ability to work effectively in a team environment.

• Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Equipment Used in Job Performance/Working Environment:

• Computer

• Telephone

• Multifunction device

Major Job Demands (Physical/Mental):

• Decision-making

• Problem-solving

Note: This description is not an exhaustive list of all job functions, duties, skills and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

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