Trust Administrator I
The PTAA Trust Administrator will review simple new account requests to include governing documents and standard Comerica documents. The Administrator will also be involved in various non-complex ongoing administration requests such as discretionary action requests, administrative account reviews, account coding reviews, policy and procedure and 60-day account reviews. Colleagues in this role are responsible for being objective regarding risk management and raising issues that need to be remediated.
Review governing documentation supporting new accounts to determine if Comerica can and should accept the role as determined by the legal document. Responsible for reviewing less complex new business requests. This decisioning process may include a review of state statutes, understanding of the family, and the current class of beneficiaries. Colleagues in this role raise issues/concerns to their management for assistance in decisioning. Review of new simple estate matters.
Review requests for discretionary distributions that are non-complex and generally recurring ensuring adherence to the governing document. Complete account coding reviews for accuracy and alignment with Comerica's responsibilities and personal trust policy and procedure. Complete PTAA's portion of annual administrative account reviews and 60-day account reviews for non-complex accounts. Review and approve requests for administration needs such as statement exceptions, unitrust requests, coding changes and cash movement. Complete research projects to determine history of account administration and determine if there are any issues that require remediation.
Complete consultations with trust advisors in personal wealth, professional alliances and personal trust assisting with resolution of issues with beneficiaries or resolving issues that a prior administrator caused. These consultations focus on managing or mitigating risk as well as providing suggestion steps to remediate issues. Maintain a full understanding of personal trust policies and procedures to include recommending changes as needed due to new regulatory or procedural requirements.
Participates in projects which affect the broader business and improves efficiency of delivery of services to clients. Actively contributes to the team, providing feedback on procedural changes and assisting in the development of less experienced team members particularly administrative assistants.
Travel is not required of this position.
Relocation assistance is not offer for this position.