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Trinity Health AT Home: Referral Support Specialist (Columbus, OH)

Expired Job

Mount Carmel Health System Westerville , OH 43082

Posted 4 months ago


HH301_70000 Customer Service Intake

Expected Weekly Hours:


Position Purpose:

Job Description Details:

About the Position:

The Customer Care Center (C3) Intake Field Support role will support the HCCs (hospital- based liaisons) with referral entry and referral insurance verification. This role acts as data entry field support, located on site at a designated Trinity Regional Health Ministry (RHM) hospital. Will be responsible for accepting, importing and entering referrals from our RHMs into HomeCare HomeBase. This role is also responsible for the insurance verification and authorization for certain payers.

Minimum Qualifications:

  • High School diploma required with equivalent 2-4 years industry experience; Associate's Degree preferred

  • 2-3 years home care, hospice, discharge planning, or case management experience preferred

  • Working knowledge of governmental reimbursement criteria, knowledge of third party/managed care contracts related to Trinity Health At Home services preferred

  • Microsoft computer skill set required; experience with Trinity Health At Home software platforms and applications preferred

  • Working knowledge of standard office equipment and remote technology required

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities tha

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Trinity Health AT Home: Referral Support Specialist (Columbus, OH)

Expired Job

Mount Carmel Health System