Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Triage Specialist

Expired Job

Louisiana State University Baton Rouge , LA 70804

Posted 2 months ago

All Job Postings will close at 12:01a.m. on the specified Posting End Date (if designated).

Job Posting Title:Triage Specialist

Position Type:Professional / Unclassified

Department:LSUAM Online

  • Instructional Design (Renee Louise Adams Renegar (00012197))

Work Location:LSU - Baton Rouge

Pay Grade:Professional

The Learner Triage Specialist reports to the Assistant Director for Learner Experience. This position plays a critical role in the recruitment and application processes for prospective online learners, serving as the initial point-of-contact for learners in fully online programs.

The Triage Specialist must be familiar with successful marketing practices, processing a naturally enthusiastic and persuasive manner to successfully recruit online learners. The Triage Specialist will work closely with online program managers, University admissions offices, and critical University faculty and staff to recruit and admit a robust, diverse pool of applicants to online degree programs.

This role is highly collaborative with both the marketing team and the Learning Concierge team to effectively support the prospect and student lifecycle. The Specialist will support enrollment goals by meeting daily outreach metrics and by investigating the learner's needs and match that to the offerings online at LSU.

The ideal candidate will have a minimum three years sales experience (preferably in Higher Education and/or Admissions). This candidate must possess excellent sales and recruitment skills, possess superior communication and organization skills, excel in relationship-building, and share enthusiasm for onboarding learners into LSU Online programs.

Job Responsibilities

As the first line of contact for prospective students, recruit and engage prospective learners by responding to all incoming requests (i.e., phone calls, emails, web-based interest forms). Ensure that targeted response times and accuracy guidelines are consistently met via a multichannel approach. Proactively interact with prospects at every stage of the admissions pipeline, with the goal of transforming prospective learners into quality applicants, and quality applicants into enrolled students. Coordinate with admissions and enrollments teams to facilitate logistics for online prospects; including faculty, admissions offices, enrollment offices, individual colleges, the Graduate School, Financial Aid, Learner Concierges, and other applicable departments. Communicates constantly with prospects and constituent departments to ensure application, admission and enrollment of qualified learners. (60%)

Utilizes technology systems to track the recruitment and admission of prospective online learners, including a CRM, SIS, and other systems. Proactively manage a personal database of leads to meet enrollment goals across an offering of degree programs / student pathways. (30%)

Participates in continual professional development, working to ensure high levels of customer service excellence. (10%)

Minimum Qualifications

Bachelor's degree and three years of professional experience in recruitment, sales, customer service or related field.

Preferred Qualifications

Bachelor's degree and five years of professional experience in recruitment, sales, customer service or related field. Higher education or admissions experience preferred.

Online learning experience preferred. Ability to connect quickly and authentically with people from a variety of different professional and cultural backgrounds.

Additional Job Description:

Special Instructions:Please provide cover letter, resume and three (3) professional references including name, title, phone number and e-mail address.

Attach ALL required documents under the "Resume/CV" section of your application.

A copy of your transcript(s) may be attached to your application (if available). However, original transcripts are required prior to hire.

Posting Date:November 1, 2018

Closing Date (Open Until Filled if No Date Specified):November 14, 2018

Additional Position Information:

Background Check

  • An offer of employment is contingent on a satisfactory pre-employment background check.


  • LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Essential Position (Y/N):No

EEO Statement:

LSU is committed to diversity and is an equal opportunity / equal access employer.

HCM Contact Information:

Questions or concerns can be directed to the LSU Human Resources Management Office at 225-578-8200 or emailed

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Registered Nurse Triage

Mary Bird Perkins Cancer Center

Posted 2 months ago

VIEW JOBS 11/7/2018 12:00:00 AM 2019-02-05T00:00 Scope: Collaborates with covering physician(s) to ensure that all patient needs are met, answers complex questions regarding medications and side effects from cancer and hematologic patients via phone, serves as a resource to staff, and coordinates workflow of Medical Assistants. Serves as liaison between physician, infusion, lab, imaging and other physician offices. Reviews all faxes that are incoming for physician and works with physician to triage and schedule new patients. Performs nursing tasks, such as, administration of medications/vaccines, port flushes. Completes process for Oral Chemotherapy/Genetic testing. Communicates to pharmacies and process medication refills. Reviews physician orders, for any additional orders (i.e., home health, hospice, hospital, etc). Handles emergency calls, which come in on the emergency line. Duties: * Handles incoming calls from: patients with complex questions concerning their hematologic or cancer care, internal and external facilities, other physician's offices, cancer service coordinators, and pharmacies: in a professional, efficient manner * Organizes all new patient paperwork including past labs, pathology, diagnostic scans, referring physician notes; and uses knowledge to triage patients with highest risk/acuity. Communicates with covering physician and schedules all new patients. * Performs nursing duties including but not limited to administration of medication and vaccinations; IV fluid administration; dressing changes; therapeutic phlebotomy; oral chemotherapy and genetic testing; performs port and pic line flushes; discontinue pumps and other nursing/clinical tasks as requested * Coordinates workflow of Medical Assistants Qualifications: * RN, Louisiana State Board of Nursing license required * Oncology, Infusion and/or Hospice experience strongly preferred * OCN certification preferred * Phone triage experience required * Knowledge of pain management, oncology nursing, infusion strongly preferred Mary Bird Perkins Cancer Center Baton Rouge LA

Triage Specialist

Expired Job

Louisiana State University