Treasurer-Tax Collector Supervisor

Introduction
THIS IS A NEW ASSEMBLED EXAMINATION.� The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.
Supplemental Questionnaire:� A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.
Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.��
APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRE FOR THIS RECRUITMENT WILL ONLY BE ACCEPTED ONLINE.

DESCRIPTION
THE AGENCY
Treasurer-Tax Collector Department's mission is to provide County departments and all other depositing agencies with secured and convenient countywide central banking facility and countywide central banking facility and countywide treasurer administration services, including the investment of monies on deposit with Treasurer in the Treasurer's Investment Pool, provide real estate and personal property tax billing and collecting services, provide business licensing services in the unincorporated areas of the County, and provide in-house administration of the County's deferred compensation plan programs for eligible employees.
THE POSITION
Under general direction, to plan, coordinate, assign, evaluate, and supervise the work and operations of various units comprised of Treasurer Tax Collector Specialists I, II and III, a Senior Treasurer Tax Collector Specialist, a Treasurer Tax Collector Corrections Specialist, and a Treasurer Tax Collector Bankruptcy Specialist in the Tax Collector's Office. The personnel supervised perform a variety of difficult, technical, and complex work in reviewing and examining a variety of property tax records, provide property tax related information to the public, and may lead or supervise other staff. The Treasurer Tax Collector Supervisors provide training and instruction, make decisions involving procedural or technical problems, and do related work as required.

Positions allocated to this class are located in the Tax Division of the Treasurer-Tax Collector's Office and exhibit the following sets of characteristics.

The incumbents in this class have direct supervisory responsibility over subordinate specialized staff who perform complex and technical mandated duties related to the collection of secured and unsecured property taxes. Incumbents supervise staff whose primary duties involve a high degree of daily public contact including answering a variety of property tax questions, assisting taxpayers with Tax Collector forms and claims, determining eligibility and processing applications for installment plans, responding to title companies and financial institutions, issuing revised tax statements. Tax Collector Supervisors apply legal statutes and rules requiring expertise and specialized knowledge, research tax records and various legal documents, problem solve, and make independent interpretations to resolve property tax related problems.

The Treasurer Tax Collector Supervisor classification is distinguished from the Supervising Clerk class series in that positions in the former class are unique to the Treasurer-Tax Collector's Office requiring detailed knowledge of the specialized legal and administrative functions of tax collection, software and programs specially designed for the Office of the Treasurer-Tax Collector, knowledge of other related departments; and have responsibility for legal and technical duties related to the production and administration of the property tax roll, whereas the latter is the broad countywide supervisory classification.
For more detailed information about the job classification, visit: TREASURER-TAX COLLECTOR SUPERVISOR (#1604)

MINIMUM QUALIFICATIONS
EITHER I

Experience:�The equivalent of one year of full-time experience in the class of Supervising Clerk I, or an equivalent or higher-level supervisory class in the Alameda County Treasurer-Tax Collector's Office.
OR II

Experience:�The equivalent of two years of full-time experience in the class of Treasurer Tax Collector Specialist III in the Alameda County Treasurer-Tax Collector's Office.
OR III

Experience:�The equivalent of three years' full-time supervising experience including two years dealing with property tax matters.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:
Knowledge of:

• County policies and procedures.
• Modern office organization, practices, and equipment
• Revenue and Taxation codes as they pertain to the Treasurer-Tax Collector's Office
• Operating details and policies of the Treasurer-Tax Collector's Office
• Principles and practices of supervision
• Principles of modern office management
• Training methods and techniques
• Appropriate English grammar, vocabulary, spelling, and punctuation
• Relevant computer applications
  Ability to:
• Interpret the Revenue and Taxation Code and the State Controller's Reference Manual
• Deal effectively with members of the legal profession and the public
• Communicate verbally and in writing
• Make decisions
• Lead
• Plan and organize
• Demonstrate management control
• Demonstrate interpersonal sensitivity
• Be flexible
• Adapt to stress
• Understand, implement, and train staff on State laws, legislative policies, County administrative codes and ordinances, and other laws and procedures.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:

A review of the applicants' application and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises and may be administered virtually.
Candidates must attain a qualifying rating on each portion of this recruitment.
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
For more information on the Civil Service Selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs.

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.� The following dates are tentative and subject to change based on the needs of the Agency:
TENTATIVE RECRUITMENT AND SELECTION PLAN
Deadline for Filing:
� � 5:00:00 p.m., Monday, July 1, 2024�
Review of Minimum Qualifications and Supplemental Questionnaire:� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � ��
�Week of July 5, 2024
Virtual Pre-Recorded Oral Examination:
�Week of July 22, 2024
Department Selection Interview:

Week of August 26, 2024

�

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN
Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes.� To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.� �Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employees discount, fitness and health screening programs focused on overall well-being.� These benefits include but are not limited to*:
For your Health & Well-Being

Medical

• HMO & PPO Plans

Dental

• HMO & PPO Plans

Vision or Vision Reimbursement

Share the Savings

Basic Life Insurance�

Supplemental Life Insurance (with optional dependent coverage for eligible employees)

Accidental Death and Dismemberment Insurance�

County Allowance Credit

Flexible Spending Accounts

• Health FSA, Dependent Care and Adoption Assistance

Short-Term Disability Insurance

Long-Term Disability Insurance

Voluntary Benefits

• Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services

Employee Assistance Program

For your Financial Future

Retirement Plan - (Defined Benefit Pension Plan)

Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

12 paid holidays

Floating Holidays

Vacation and sick leave accrual

Vacation purchase program

Management Paid Leave

Catastrophic Sick Leave

Group Auto/Home Insurance

Pet Insurance

Commuter Benefits Program

Guaranteed Ride Home

Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)

Employee Discount Program (e.g. theme parks, cell phone, etc.)

Child Care Resources
1st United Services Credit Union�

• Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.� This provides a brief summary of the benefits offered and can be subject to change.

Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add�Noreplyalamedacountyhr@acgov.org,�@jobaps.com, acgov.org and�Noreply@jobaps.com�as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.
Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email box�Noreply@jobaps.com�and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at�www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Erika Beams, Human Resources Analyst�
Human Resource Services Division, County of Alameda
Analyst Email Address Link:�ERIKA.BEAMS@ACGOV.ORG | Phone:�510-272-6393
www.acgov.org/hrs
DISASTER SERVICE WORKER
All Alameda County employees are designated Disaster Service Workers through state and local law.� Employment with the County requires the affirmation of a loyalty oath to this effect.� Employees are required to report to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer.� All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.