Traveling Service Operations Support Manager

Job Description

Our Traveling Service Operations Support Manager will provide coverage and support to our communities with vacant Service and Maintenance Manager positions. They will also provide managerial support to our communities with essential and time-sensitive hardships. This position will serve as the subject matter expert on direct maintenance and service operations, vendor management and mentoring.

This is a heavy travel position with up to 75% of the year or 3 weeks per month on the road or in the air.

A bit more about what you'll do…

• May serve as the acting Service Manager wherever/ whenever assigned and provide the standard operational support required of AIR's Service Managers.

• May provide regional oversight of all aspects of Property Maintenance Management of multiple communities as assigned including service requests, management, turn process, preventative maintenance, training and supervision of staff.

• Provide support to the Regional Offices in supporting the operations for properties assigned.

• Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality and Directors of Operations in the completion of action plans required as the result of an audit.