Kimkim Boulder , CO 80301
Posted 1 week ago
As a kimkim Sales Specialist, you will assist travelers from initial inquiries to booking. Your goal is to maximize your conversion rate and sales volume through great communication and sales skills, and make sure you understand each traveler's unique requirements and preferences. Based on your destination knowledge, your sales chops, and Kimkim's advanced suite of AI tools, you will be empowered to be a "superhuman" travel specialist who delights travelers and ensures they will have 6-star travel experiences.
We are always looking for specialists for many destinations!
Currently, we're looking for Travel Specialists focused on any of the following destinations:
Norway
Portugal
France
Iceland
Australia
New Zealand
Japan
Key Responsibilities
Maximize conversion and sales volume
Understand detailed trip requirements to ensure a highly positive experience for kimkim travelers throughout the planning and booking process
Communicating with travelers through kimkim chat and over the phone about:
Sharing destination insights
General travel tips
Accommodations and activities kimkim offers
How to use kimkim
Crafting a trip plan that meets the traveler's needs and preferences
Preparation for their trip departure
Handle a steady stream of new trip inquiries and stay on top of ongoing trip planning chats with assistance from kimkim's AI.
Verifying that the components of each itinerary are up-to-date and accurate
About You
You are a great travel sales professional with a proven track record of exceeding targets. You excel at helping consumers make sense of complex travel products from mid-range boutique to luxury trips. You are excited about working in a performance-oriented environment where you achieve and exceed your goals, and get compensated accordingly. You are passionate about travel, have visited your focus destination at least once, and ideally, have visited many countries.
Your resume and background show many of the following elements:
A passion for travel planning and a proven track record in a travel sales role
In-depth destination knowledge
Excellent communication skills-both written and verbal
Impeccable attention to detail
Highly organized and able to prioritize and track multiple projects at once
Strong customer service skills and a passion for helping others
Demonstrated ability to understand customer needs
Excited to build strong relationships with travelers and colleagues
An entrepreneurial mindset and an eagerness to learn, experiment, and continuously strive to improve
Highly adaptable and able to operate effectively in a rapidly changing startup environment
Able to work independently, with support from a global team
Eager to take on new projects and more responsibility
Compensation & Benefits
$56,000 + commission, OTE of $80,000
Flexible PTO and federal holidays off
100% coverage of health, dental, and vision insurance premiums
401(k)
Optional remote work on Mondays and Fridays
Macbook Pro and Cell Phone
Company-sponsored happy hours, lunches, and team-building events
Casual, fun office environment
International team committed to our values
Ample growth and professional development opportunities
Opportunities for travel credit/team travel
Position Details
This position is preferably based out of kimkim's Boulder, Colorado office, but we are open to other remote locations in the US. The Boulder team works in-office Tuesday - Thursday, and has the option to work remotely or in office on Mondays and Fridays.
While your working hours are somewhat flexible, the goals and pace of the work will require consistent availability during business hours.
To apply for this position, please email [email protected] with your resume, along with a quick explanation of why you feel this role is the right fit for you, along with the destination you're interested in.
Kimkim