Travel & Expense Manager

Company Overview:

The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

Job Summary

Manage all aspects of the Travel and Expense category for ADT (~$40M annual spend). Includes management of supplier relationships for key travel suppliers (Travel Agency, Car Rental) as well as management of the Travel Booking and Expense Management tools and processes and the day-to-day administration of the company's credit card programs.

Job Duties and Responsibilities:

• Management and administration of the company's Travel Booking and Expense Management tools (SAP Concur):

• Design and maintain system configurations to meet the company's expense control goals and internal audit requirements.

• Monitor data import / export processes for completeness and accuracy, including data transfers to/from Oracle and bank credit card transaction feeds. Establish corrective action as needed.

• Key point of contact with SAP Concur, including management of support tickets, upgrades, and overall state of the relationship with the supplier.

• Management and administration of the company's credit card programs, including T&E Credit Cards and Purchasing Cards:

• Manage the process to issue credit cards to new employees.

• Manage the process to suspend and close credit cards for inactive or termed employees.

• Monitor credit limits, initiate changes as required.

• Maintain allowable/blocked MCC groups to meet business needs while maintaining compliance with ADT's Travel and Expense Policy.

• Monitor fraud flags, take appropriate corrective actions.

• Manage the processing of submitted Expense Reports and Purchasing Card statement reports:

• Ensure submitted expense reports are processed on a timely basis.

• Provide reports and process metrics to management; as needed, highlight any delays, bottlenecks, or processing issues.

• Design and manage an adequate audit process, working with the business to investigate and correct non-compliant behaviors and/or potential fraud.

• Select and implement appropriate auditing tools to screen expense transactions and classify based on risk level.

• Ensure compliance with approved Travel & Expense and Credit Card Usage policies and procedures.

• Work closely with the Internal Audit and Human Resources departments to refer high-risk transactions for further investigation; provide backup documentation as required.

• Manage the business relationships with key Travel suppliers, including Travel Agency and Car Rental provider:

• Maintain regular communication with key supplier representatives.

• Coordinate regular business review meetings.

• Monitor supplier performance metrics and escalate any issues to ensure prompt resolution.

• Provide training and support to all ADT employees for travel, expense, and corporate credit card processes.

• Recruit, train and manage team members as required to maintain efficient and timely operation of the company's Travel and Expense processes.

• Provide support as needed to integrate acquired companies into ADT's Travel and Expense processes and systems.

• Review and recommend revisions to the company's Travel Policy to maintain an adequate balance between desired expense controls and business needs, particularly as it relates to credit card usage for non-travel categories in support of field operations.

Required Qualifications:

• Bachelor's Degree from an accredited college or university or equivalent work experience.

• 5+ years of experience managing Travel and Expense category ($25M+ in annual managed spend) in a similar business environment.

• Expert level knowledge of SAP Concur system (SAP Advanced Configuration training and SAP Custom Reporting training).

• Managerial courage, determination to report and challenge non-compliant expenses regardless of the hierarchy or level of the offender(s).

• Strong analytical skills geared towards troubleshooting, with the ability to solve complex problems using simple solutions; has demonstrated the ability to simplify a complex, cross-functional process.

• Strong people skills and outstanding customer service skills to support internal customers to manage team effectively; able to influence, train and present to stakeholders at all levels.

• Able to work independently with strong teamwork, communication, presentation, and interpersonal skills.

• Detail-oriented and organized with the ability to prioritize in a fast-paced environment.

ADT Commercial is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing employees and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religion, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding, and related medical conditions), mental or physical disability, medical condition, military and veteran status, or any other status or condition protected by law. View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.

ADT Commercial is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to commercialrecruiting@adt.com and let us know your contact information and the nature of your request.